Shop Foreman

Shop Foreman – Fire Apparatus Service & Repair
About Us
At Firematic, we proudly support the firefighters and departments who protect our communities every day. As a family-owned company with decades of experience in the fire service industry, we are committed to quality workmanship, customer service, and teamwork.
We are seeking an experienced and motivated Shop Foreman to lead daily operations in our fire apparatus service department. This role is ideal for a hands-on leader who can manage workflow, support technicians, maintain quality standards, and help drive shop efficiency.
Position Summary
The Shop Foreman oversees the day-to-day activities of the service shop, ensuring repairs, maintenance, refurbishments, and inspections are completed safely, efficiently, and to the highest standards. This individual serves as the technical and operational leader for shop technicians while coordinating closely with service management, parts, and customers.
Key Responsibilities
Supervise and support technicians in daily shop operations
Assign and prioritize work based on scheduling, technician skill level, and customer needs
Monitor repair quality, productivity, and job completion timelines
Assist technicians with diagnostics, troubleshooting, and complex repairs
Ensure all work is performed safely and in compliance with company policies and industry standards
Review repair orders, technician notes, and completed work for accuracy
Coordinate with the parts department to ensure timely availability of parts and materials
Maintain a clean, organized, and efficient shop environment
Provide coaching, training, and mentorship to technicians and apprentices
Participate in technician performance evaluations and development planning
Support emergency road service and customer uptime needs when necessary
Communicate effectively with service advisors, management, and customers regarding repair status and technical concerns
Promote a positive team culture focused on accountability, professionalism, and continuous improvement
Qualifications
Previous experience as a lead technician, foreman, or supervisor in heavy-duty truck, diesel, fleet, or fire apparatus repair
Strong diagnostic and troubleshooting abilities
Knowledge of diesel engines, electrical systems, hydraulics, aerial systems, pumps, and apparatus components preferred
Ability to lead and motivate a team in a fast-paced environment
Excellent communication and organizational skills
EVT and/or ASE certifications preferred
CDL license preferred or willingness to obtain
Computer proficiency with service software and repair documentation
Strong commitment to safety and quality workmanship
What We Offer
Competitive compensation
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Ongoing training and certification opportunities
Company-paid manufacturer training
Career growth opportunities
Supportive team-oriented environment

Employment type
Full-Time

Work arrangement
No