Automotive Service Advisor (Service Writer Exp Required)- McCarthy Hyundai

McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Hyundai- Olathe team!
Why should you want to join the McCarthy Auto Group Service Department? Click HERE to find out!
Job Duties and Responsibilities:
Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
Review vehicle report for recalls that need completed and verify applicable warranty’s
Answering phones, schedule appointments, review recommended/ upcoming services
Communicate to technicians throughout the process of repairs to keep customer updated
Provide cost estimate of mechanical and maintenance repairs
Maintain customer satisfaction score at or above dealership standards
Job requirement:
Reynolds and Reynolds DMS knowledge preferred but not required
1 year service writing experience preferred
Excellent customer service skills and strong desire to sell
Basic knowledge of automotive systems preferred but not required
Must be able to multitask and work in a fast pace environment
McCarthy Employment Perks
Closed on Sundays!
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Health Savings Account
401(k) with Company Match
Paid Vacation and Holidays
Employee Discounts on Vehicles, Service & Parts
Employee Assistance Program
Referral Bonuses
Paid Training
Community and Charity Involvement
If interested in this opportunity – Apply Today!

Employment type
Full-Time

Work arrangement
No