F.T. Farfan (Jamaica) Limited - Service Field Technician

We are seeking to recruit a suitably qualified candidate to join the team at F.T. Farfan (Jamaica) Limited for the position outlined below.
JOB PURPOSE
This position is responsible for effective and timely service and repairs to customer’s equipment and ensuring the timely completion of all required paper work.
KEY RESPONSIBILITIES
Performs diagnostics and repairs as assigned by the Manager according to the manufacturer’s specifications
Procures all tools and parts necessary to perform required duties
Produces timely and detailed reports via job cards
Contacts customers and communicates estimates and costs
Assists with the collection of purchase orders and payments
Assists with departmental collections and deliveries
Assists in the workshop as and when required
Demonstrates active adherence to all relevant Health, Safety and Environmental (HSE) policies and procedures, while also promoting HSE awareness.
Performs other related responsibilities that may be required to enhance the operations of the Company.
KNOWLEDGE & EXPERIENCE
A minimum of five (5) CXC O’ level or GCE passes inclusive of Mathematics and English Language
N.E.C. certification in Auto or Diesel mechanics or a certificate from an accredited Technical Institution
Five (5) years’ experience in the relevant field
Bronze, Silver and Gold certification in STIHL Service Advantage Training.
Five (5) years’ experience in the relevant field
Proficient in the Microsoft suite of products
A valid driver’s license accompanied by a Defensive Driving Certificate
KEY COMPETENCIES
Excellent interpersonal skills.
Excellent organizational skills.
Team oriented.
Excellent communication skills, both oral and written.
The ability to work in a fast-paced environment with minimal supervision.
Possession of a good, working vehicle.
Please note: This is a full-time, on-site position based in Jamaica. Successful candidates must be legally authorized to work in Jamaica. Any relocation costs associated with accepting this position will be the sole responsibility of the successful candidate.

Employment type
Permanent

Work arrangement
No