Customer Service Representative | GLS

We have an exciting
dayshift opportunity available for
Customer Service Representatives. Work from home or the office – you choose!
When you join Yempo, you’ll receive the following fantastic benefits:
Highly competitive salary – paid weekly!
HMO enrollment on commencement
Additional HMO dependents added each year of service
20 vacation days per year; 7 sick days
Annual performance bonuses and incentives
Annual salary reviews and increases
Free cooked rice, snacks and hot drinks
Company polo shirts provided
Fantastic,
bright and cheerful open-plan work environment
Prestigious clients and highly professional and friendly co-workers
Our Client
Our client is a well-established wholesale glass distribution and processing company serving a diverse range of industries throughout New Zealand. With over 30 years of industry experience, the company offers a wide range of glass products and processing services.
With a strong focus on quality, innovation, and customer service, the company operates from a purpose-built processing and distribution facility equipped with modern technology, software systems, and advanced glass processing equipment.
Key Responsibilities
Daily invoicing and Xero exporting.
Daily order confirmations emailed to clients.
Order importing from EDI sites.
Order entry from customer drawings.
Manual order entry from customer emails.
Respond to customer enquiries received through the shared sales inbox.
Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.
Your Background
Good English communication skills.
Relevant experience in customer service and order entry.
Experience with Xero and/or EDI is preferred.
Strong attention to detail and accuracy.
Ability to manage customer enquiries and order requests via email.
Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.

Employment type
Full Time

Work arrangement
Yes