Director of Clinical Health Services

Position Summary
Sq’éwqel is committed to fostering the health and well-being of our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values First Nations knowledge, traditions, and ways of being. We are seeking a Director of Clinical Health Services to join our team, working collaboratively to enhance the delivery of high-quality, culturally safe, and holistic healthcare services for all clients.
Under the direction of the Chief Administrative Officer, the Director of Clinical Health Services provides culturally informed leadership to ensure the seamless operation of healthcare services. This role integrates traditional healing practices with modern medicine, creating a culturally specific comprehensive and patient-centered approach to care. The Director oversees vital programs such as Primary Care (Medical and Dental Offices, Clinical based outreach and home health services, Mobile Diabetes), Health Quality, the Recovery Homes, the Youth Treatment Home, and the AIMs Program. They ensure seamless operations, embodying the community's vision for health and well-being while addressing systemic barriers to equitable care.
The Director of Clinical Health Services promotes culturally safe services developed to meet the needs of Seabird Island Health Service Agency communities’ inclusivity and respect across all services while fostering collaboration within the community and across departments. By effectively managing resources, including staff, budgets, and program logistics, this role ensures the delivery of culturally safe and holistic healthcare practices. Additionally, the Director engages in community relations activities, supporting and empowering community while building meaningful relationships with stakeholders to advance unique and sustainable solutions to dynamic clinical community health care needs and culturally respectful healthcare services.
What you'll do
Holistic Leadership & Vision
Champion culturally specific health care service, a holistic approach to clinical health, acknowledging the interconnectedness of physical, mental, emotional, and spiritual well-being.
Collaborate to develop strategies with the Community and Family Wellness, Education, Early Childhood Development, and Community Infrastructure departments to address social determinants of health, including gaps in care or services, housing, nutrition, and access to traditional healing, foods and medicines, ensuring alignment with community traditions and values.
Program Management & Oversight
Plan, implement, and evaluate clinical programs to meet in-community needs across multiple service locations and communities. Emphasis on the relationship with communities for ongoing evaluation and service needs.
Ensure the integration and standardization of clinical programs to deliver patient-centered, efficient, and culturally safe care.
Monitor outcomes, address gaps in services, and lead continuous quality improvement initiatives.
Manage resources (human, financial, and physical) to support operational efficiency and sustainability.
Lead the development and implementation of policies and procedures to enhance service delivery and uphold cultural safety.
Collaborate with Elders, Knowledge Keepers, and community members to guide program development and service delivery.
Cultural Safety & Advocacy
Foster a trauma-informed, culturally safe environment in all programs and services.
Advocate for the inclusion of First Nations worldviews in local, regional, and national healthcare policies and practices.
Promote decolonized approaches to health, addressing systemic barriers and Indigenous-specific racism within healthcare systems.
Community Engagement & Partnerships
Build meaningful relationships with Elders, Knowledge Keepers, community members, and healthcare partners to ensure services align with community priorities.
Serve as a bridge between traditional and Western medicine, fostering mutual respect and understanding.
Collaborate with other departments to reduce service gaps and strengthen holistic care supports.
Team Leadership & Development
Mentor and empower staff and contractors to provide culturally aligned, patient-centered care.
Support staff recruitment, onboarding, and professional development to build capacity and expertise.
Promote a healthy, engaging, and safe workplace that supports work-life balance and well-being.
Implement strategies to retain talent, foster collaboration, and encourage continuous learning about First Nations health practices and Cultural Humility.
Ensure that all Clinical Health teams receive on-going professional development and skill refreshment training.
Working with their management team, developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.
Coaching and supporting direct reports.
Quality Assurance & Compliance
Establish protocols prioritizing patient dignity, respect, and Cultural Humility while meeting regulatory requirements.
Ensure programs align with the organization’s mission, values, and strategic goals.
Lead accreditation initiatives that reflect community standards and cultural values.
Use community-driven feedback to continuously improve the quality of services and address gaps in care.
Oversee performance management systems and quality of care management systems to support accountability and excellence in care delivery.
Financial Management
Manage program budgets and resources to ensure financial accountability and high-quality service delivery.
Participate in budget development and funding proposal processes to secure financial sustainability.
Ensure compliance with financial policies and standards while prioritizing community health outcomes.
Seek and secure funding to support current and new clinical health programs or initiatives.
Other Duties
Additional responsibilities as needed to support the community and uphold our shared values.
Working / Special Conditions
Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.
Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively engage and support projects, work, and initiatives
Flexibility in working hours may be required, including evenings and weekends, to accommodate the

Employment type
Full-Time

Work arrangement
No