Digital Communications Coordinator

Digital Communications Coordinator
Location: 11738 Kingsway Avenue, Edmonton, Alberta
Closing Date: Until suitable candidate found
Position Status: One (1) Full-time (40 hours/work) Permanent Position
The Otipemisiwak Métis Government is recruiting for a Digital Communications Coordinator to join the Communications and Citizen Engagement Department. Reporting to the Digital and Social Supervisor, the successful candidate will be responsible for supporting digital communications to channel the voice of the Otipemisiwak Métis Government to Métis Citizens. The successful candidate will be a passionate individual who thrives in a busy environment and is able to take initiative and follow through, provide constructive and creative input, and learn from others.
Key Responsibilities
Craft and execute digital communication plans aligning with organizational goals and digital trends.
Collaborate with departments and stakeholders to achieve digital communications objectives on various projects.
Consistently work to enhance the Otipemisiwak Métis Government's digital media presence.
Maintain and update the Otipemisiwak Métis Government's website and social media platforms.
Populate webpages using predefined templates, components, and layouts, ensuring webpages follow established branding, visual hierarchy, and design guidelines.
Support the review and coordination of the website's technical infrastructure, including hosting, domain management, and IT requirements, working with vendors and internal stakeholders to ensure readiness for launch of webpages and related updates.
Identify opportunities for user interface (UI) and usability improvements during migration processes or through ongoing review and maintenance of the website. Communicate recommendations to the project lead.
Uphold two-way communication with social media followers on all platforms ensuring comments and questions are responded to appropriately and in a timely manner.
Create and manage engaging digital content that strengthens our audience's engagement.
Create presentation, reports, newsletters, and other communication collateral where needed.
Monitor media and note issues, trends, and mentions potentially affecting the Otipemisiwak Métis Government.
Execute communication needs at events, including photography and social media as required.
Proactively develop networks with internal and external clients to build relationships.
Plan, storyboard, film, and edit video content to support campaigns, events, and initiatives, ensuring alignment with Otipemisiwak Métis Government messaging and brand identity.
Collaborate with departments to achieve communications objectives on various projects.
Consider the Government and all its moving parts to draft strategies, executive tactics, develop metrics, and reach goals.
Write and edit both copy and promotional materials for digital platforms.
Present a positive and professional image of the organization when interacting with employees, clients/customers, visitors. and other external stakeholders.
Other duties as required or assigned.
Skills & Competencies
Strong technical skills, knowledge of digital media, and experience with Content Management Systems (e.g. WordPress).
Fundamental understanding of web design, layout principles, and visual hierarchy.
Experience with website content migration or website administration.
Basic understanding of user experience (UX) and accessibility best practices.
Familiarity with Adobe Creative Suite, Figma, and/or Canva.
Knowledge and experience with SEO, keyword research, and analytical tools (e.g. Google Analytics).
Knowledge of marketing and communications principles.
Knowledge of online marketing channels, including post automation software (e.g. Hootsuite, Meltwater) is considered an asset.
Experience with project management software is an asset.
Superior written and oral communication skills.
Competency to work with and convey messages to different audiences.
Ability to assess options and implications, engage different perspectives, create strategic solutions for communication challenges, and seek out opportunities.
Excellent strategic thinking skills and the ability to execute tasks and develop analytical metrics.
Ability to effectively manage and prioritize requests, multi-task, and meet tight deadlines.
Ability to thrive in a dynamic environment and be adaptable and flexible to changing priorities.
Excellent interpersonal skills.
Ability to work with a very collaborative team, improve based on feedback, and provide solutions and alternatives to problems.
Strong sense of ethics and demonstrated ability to handle sensitive or confidential information with tact and discretion.
Strong political and cultural sensitivity.
Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture, people, and values is an asset.
Qualifications
Post-secondary education in communications-related field.
Minimum two (2) years’ experience in a similar communications position.
Experience with photography, DSLR cameras, photo editing, and graphic design is an asset.
Work experience in professional writing, journalism, communications, public relations, or similar, is considered an asset.
Other Requirements
Position is based in Edmonton; in-office presence is required.
Ability to work a regular schedule of Monday – Friday, 8:30 AM – 4:30 PM, with occasional evenings and weekends as required.
Reliable transportation and a valid Class 5 Driver’s License.
Ability to travel within Alberta.
Submission of a Police Information Check.
What We Offer
The opportunity to work for the Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada.
An opportunity to learn about Métis culture, history, and art.
Meaningful work in a fun and supportive work environment.
Training and professional development opportunities.
A comprehensive benefits package and employer contributions to Pension Plan.
Generous time off policies.
Métis applicants are encouraged to apply.
The Otipemisiwak Métis Government thanks all applicants for their interest. We are committed to a fully human-led recruitment process and do not use artificial intelligence to review candidate applications. We take a deliberate and thoughtful approach to selecting candidates, ensuring integrity and equity at every stage.
As a Métis government, the Otipemisiwak Métis Government is committed to the recruitment, retention, mentorship, and advancement of Métis Citizens and other Indigenous Peoples while maintaining a fair and equitable hiring practices to foster a diverse, inclusive, and equitable workplace, and we value the lived experiences and cultural knowledge of all candidates.
Only candidates selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video submission. Our team receives a large volume of applications and will reach out only as applicable.
If you experience barriers to applying or require accommodations at any stage of the recruitment and selection process, please contact employment@metis.org. We are committed to providing an accessible and inclusive experience.

Employment type
Full-Time

Work arrangement
No