Business Development Manager – Germany

Business Development Manager – Germany
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.
We’re looking for an ambitious and commercially driven Business Development Manager to join our team in Germany. If you thrive on building relationships, closing complex sales opportunities, and driving growth in a fast-paced environment, we’d love to hear from you.
What we are looking for…
We’re seeking a motivated sales professional with proven experience in B2B account development and closing new business. You’ll take ownership of the full sales cycle—prospecting, qualifying, and closing opportunities—while building long-term customer relationships and contributing to the growth of our German business.
Location…
This role is based in our Gilching, Germany office, with travel to customer sites as required.
Key responsibilities of the role…
Sales & Account Planning:
Achieve revenue and margin targets on a monthly, quarterly, and annual basis
Create and maintain documented account development plans
Proactively identify and target customers in collaboration with marketing and other teams
Build tailored sales approaches for specific accounts and maintain a strong pipeline of opportunities
Provide accurate forecasting by effectively progressing opportunities through the sales cycle
Customer Engagement & Satisfaction:
Build and maintain effective relationships with existing and prospective customers
Promote and sell additional services to new and existing clients
Maintain a detailed knowledge of customer objectives and key stakeholders
Manage customer expectations throughout the sales and delivery process
Escalate issues and coordinate internal resources to meet customer needs
Bid & Proposal Management:
Work closely with presales, delivery, and support teams to prepare winning proposals
Coordinate virtual bid teams to deliver high-quality tenders on time
Fully qualify accounts to ensure customer requirements are addressed throughout the sales process
Take ownership of assigned opportunities, whether managed directly or through a bid team
Product & Market Expertise:
Maintain a strong understanding of Content Guru’s storm® platform and product suite
Stay informed on industry developments, competitor activity, and emerging trends
Present the business value of our solutions to customers and peers
Contribute insights and expertise to marketing initiatives
About you…
Bachelor’s degree or equivalent professional experience
At least 2 years of experience in business development or account management, ideally within SaaS, IT, or telecoms
Demonstrable success in meeting or exceeding sales targets
Experience with CRM systems or similar tools
Excellent communication, influencing, and negotiation skills
Skilled in consultative sales techniques and able to adapt approach to different audiences
Strong commercial awareness with attention to detail
Experience selling into specific verticals such as utilities or healthcare is desirable
About the Company…
Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.
Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, any time, anywhere.
We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.

Employment type
Full-Time

Work arrangement
No