E-Comm Assistant

Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria, Kenya and Algeria.
Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta.
Purpose of the Job
The E-Commerce Assistant supports the day-to-day operations of the online business, ensuring a seamless customer journey across all digital platforms. The role plays a key part in product uploads, content accuracy, order coordination, and campaign execution, contributing to sales growth, customer satisfaction, and brand consistency across all markets.
What you will do
Support the daily management of the e-commerce platform, ensuring products, pricing, and content are accurate and up to date
Assist with product uploads, descriptions, imagery, and categorisation in line with brand guidelines
Coordinate with Buying, VM, and Marketing teams to ensure timely product launches and campaign execution
Monitor website performance and flag issues related to product availability, navigation, or user experience
Support the execution of online campaigns, promotions, and seasonal launches
Track and update stock availability in collaboration with Supply Chain and Retail teams
Assist with order management, including processing, returns, and customer queries
Ensure consistency of brand presentation and messaging across all online channels
Support reporting on key e-commerce KPIs such as traffic, conversion rate, and sales performance
Maintain strong communication with cross-functional teams to ensure smooth operations
How You Will Be Measured
Business Targets
Accuracy and timeliness of product uploads and content updates
Online sales performance and contribution to revenue targets
Conversion rate and website engagement metrics
Campaign execution (on time, in full)
Operational Excellence
Website accuracy (pricing, stock, product information)
Order processing efficiency and error reduction
Speed and quality of issue resolution
Stakeholder Engagement
Effective collaboration with Buying, Marketing, VM, and Supply Chain
Clear communication and responsiveness across teams
What You Will Bring
Previous experience in e-commerce, retail, or digital operations is an advantage
Strong attention to detail with a focus on accuracy and organisation
Good understanding of online customer journeys and digital retail environments
Comfortable working with systems (e.g., e-commerce platforms, ERP such as D365 is a plus)
Strong communication and coordination skills
Ability to work in a fast-paced, deadline-driven environment
Proactive mindset with a willingness to learn and adapt
Interest in fashion, retail, and digital trends
We offer an attractive remuneration and benefits package, including:
Competitive salary
13th salary
Bi-monthly performance-based bonus
Provident fund participation following successful completion of a 6-month probation period

Employment type
Full-time

Work arrangement
No