Director of Operations

Description
We are seeking a Director of Operations to join our San Antonio team. In this role, you will oversee the day-to-day operations of the organization, ensuring the company is managed efficiently and effectively while driving operational excellence across all departments. The ideal candidate will be a strategic leader with a strong business and financial background, proven experience leading teams, and a passion for improving processes, developing people, and delivering exceptional results.
What We Offer
Annual performance bonuses
Vehicle allowance
Comprehensive benefits package
Dollar-for-dollar 401(k) match
Essential Job Functions
Establish quantitative and qualitative metrics, guidelines, and standards to evaluate organizational performance and identify opportunities for improvement
Review, analyze, and evaluate business procedures to improve operational effectiveness
Develop and implement policies and procedures that enhance day-to-day operations
Ensure safe, productive, and compliant work environments across the organization
Oversee operational departments and ensure performance goals are achieved
Plan, direct, monitor, and forecast budgets and costs to achieve financial objectives
Communicate organizational initiatives, policies, and procedural changes to leadership teams and staff
Drive improvements in customer service and client satisfaction through operational enhancements
Lead coordination and integration efforts among operations, engineering, technology, and customer service teams
Develop more efficient workflows and cost-effective business processes
Foster a positive organizational culture and represent the company professionally with employees, clients, industry partners, and the community
Mentor and develop managers and emerging leaders throughout the organization
Support change management initiatives and strategic business objectives
Perform other related duties as assigned
Required Skills and Qualifications
Master's degree in Business Administration required
10+ years of progressive leadership and operational management experience
Thorough understanding of business operations, finance, strategy, and organizational management
Strong leadership, mentorship, and team development skills
Demonstrated financial acumen and experience managing budgets and operational performance
Excellent verbal, written, and interpersonal communication skills
Superior managerial, organizational, and diplomacy skills
Strong analytical, decision-making, and problem-solving abilities
Proficiency with Microsoft Office Suite and related business software
Ability to lead change, influence stakeholders, and drive continuous improvement initiatives
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.

Employment type
Full-Time

Work arrangement
No