Director of Racquets

Director of Racquets Position Overview
The successful Director of Racquets for the Lyford Cay Club will join an established team both on and off the courts, he/she will have the ability to take the department to the next level by continuing established traditions of successful programs while introducing new adult, junior, social and competitive activities to the meet the ever-changing needs and requirements of the Membership.
The Director of Racquets will have overall responsibility for the entire Racquets department, including instruction, programming, departmental maintenance, pro-shop retail and profitability, staff, and management. This is a highly visible position requiring strong presence, leadership, commitment as well as communication skills with an international membership and team. The Director of Racquets is expected to be a leader of the Racquets program, and this must also resonate with all members of the team. The Lyford Cay Club prides itself on having a working environment that is one of professionalism and respect and maintaining a positive relationship with members and team members. The general role and responsibility of the Director of Racquets will be able to deliver a range of services customarily provided by an expert in the field.
This position reports to the Managing Director, in conjunction with the Tennis Committee
The requirements necessary will include, but are not limited to:
Leadership
- Supervise, lead, and mentor all teaching professionals, pro shop staff and seasonal interns
- Oversee departmental programs and services to meet or exceed member satisfaction
- Assure consistent, efficient, and seamless daily operation of club-wide racquet operations; provide members and guests with an environment that meets the values of the Lyford Cay Club
Programming
- Organise, schedule and manage tournaments, clinics, round robins, social events and any other racquet-related activity to maximize member's access to and enjoyment of the racquet facilities, including the Junior programming
- Maintain existing and create new events and activities to include competitive, social and instructional programs for all abilities, including the Junior programming
Administration
- Manage all staff scheduling in line with financials
- Understand all financials and be an integral part of the budgetary process each year, along with taking responsibility for the department's monthly financial performance and weekly and monthly payroll management
- Prepare communications for the weekly newsletter distributions to promote the department and activities
- Always enforce the Lyford Cay Club rules for the department, with diplomacy and tact
- Attend weekly management meetings and conduct regular staff meetings for the effective dissemination of pertinent information
Instruction
- Play tennis and padel to provide relevant instruction to all levels of player in the Club, including the Junior program
- Provide private and group lessons to all levels of Club player, including the Junior instruction
Candidate Specifications: Key Selection Criteria
The perfect candidate should be a refined and charismatic professional with a minimum of 5 years experience as a Tennis Director in a private club.
This position demands at least 5 years of advancing leadership and tennis management experience, ideally within a member-owned private club featuring varied operations or in effectively managing tennis operations in a comparable hospitality context.
Familiarity with other racquet sports and programming is advantageous.
Qualifications and Attributes
- Team player
- Member-centric approach, committed to fulfilling the needs of members and their guests.
- Energetic and genuinely eager to engage actively with members in a professional and welcoming manner.
- Collaborates effectively with others and earns their respect.
- Strong problem-solving abilities.
- Proven track record in operational management.
- Serves as a mentor to staff members.
- Displays an entrepreneurial mindset, creating new programs while honoring existing traditions and desires.
- Excellent time management skills, adept at handling a wide variety of tasks and responsibilities.
- Comfortable speaking in public settings.
- Exhibits strong personal character and charisma.
- Recognized industry leader, able to build and lead a cohesive, high-performing team.
Selection Criteria
- Demonstration of technical competencies
- Experience in a similar setting
- Experienced tennis professional
Experience
- Experience working internationally and/or within the Caribbean is strongly preferred.
- A professional career “track record” of achievement and relative employment stability.
- Exhibit excellent organizational, technological and time management skills
- Running and organizing successful women’s, men’s, and junior tennis team programs
- Developing and staging intra- and inter-club events
- Proven history of innovation and creativity in the racquet field
- Can inspire and encourage team members to achieve their goals and foster a positive work environment
Education
The preferred applicant should hold a college degree along with USPTA/PTR Master Professional or Elite Professional certification, or similar. The chosen candidate should demonstrate exceptional skills in both playing and teaching tennis, which includes possessing the necessary certification.

Employment type
Full-Time

Work arrangement
No