Assistant Store Manager - (Full Time) - Malibu

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.
Role and Responsibilities:
Assist the store manager in all areas of daily business operations: coordinating, monitoring and reporting on daily operations
Assist with recruitment, training and supervising employees
Maximize sales and provide friendly and welcoming customer service
Communicate effectively with customers to determine their needs
Assist with managing employee schedules
Build relationships with clients and maintain an updated client book
Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
Resolving customer complaints and concerns in a timely manner
Ensures store policies and procedure are followed
Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
Participate in store events
Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
Communicate effectively through sharing feedback with management and writing daily business recaps
Secure company assets through loss prevention in compliance with company policies and guidelines
Qualifications and Requirements:
Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred
Previous retail management experience
Experience managing a team
Can-do attitude and commitment to providing excellent customer service
Strong leadership and people management skills
Willingness and availability to work during peak business periods - weekends, holidays, etc
Demonstrate strong written and verbal communication skills
Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
Comfortable working in a team environment
Must be able to lift and move heavy objects (20 pounds or more) from time to time as required
Additional Notes:
This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
The hourly rate for this position is $28–$30 per hour. The base salary is determined by experience, education, skills, and location.