Mazda White Plains Service Writer

Mazda White Plains, a proud member of The Premier Collection is seeking a customer centric Service Advisor to join our growing Fixed Operations team. We are a new, State of the Art facility located in the heart of Westchester County.
We have assembled a very experienced management team to support you as you embark on your journey of excellence and customer centricity.
Responsibilities include:
Greet clients, many of whom have never been here before. Assess concerns and offer solutions in both digital and in a print out form.
Communicate in customer friendly terms recommended services and pricing.
Coordinate workflow with Parts Dept. and technicians.
Handle invoicing and payment processing.
Hands on approach to cultivate your new client base with many first time visitors.
Experience preferred but will consider someone with strong communication skills, coupled with high horsepower work ethic.
Proven excellent CSI or CX360 is a plus.
Compensation & Benefits
Pay structure (salary, and monthly commission)
Bonus opportunities
Health insurance, PTO, retirement plans
Employee discounts
Training and career growth opportunities
The Premier Collection believes that its people are its most important assets. The Premier Collection was founded on 4 business principles: Integrity, Fair & Competitive Pricing, Excellence in Service and Respect for the Individual. We work as a team, best utilizing our individual talents and skills to reach a common goal. Our teammates are empowered and trained to be leaders within our organization. The automotive industry is rapidly progressing. Every day, The Premier Collection takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.
Work/life balance - 5 day work week & up to 3 weeks vacation
Competitive hourly pay based on experience
Ongoing training and Career Development
Professional Seminars
Employee Discounts on all new car, used car, service parts, accessories and gear
Monthly Birthday and Anniversary Celebrations
We 100% believe in promoting from within
Free lunch on Saturdays
Flexible Schedules
Health insurance with a % of employer contribution
Opportunities for advancement
Family-friendly atmosphere
3rd generation family business
401(K) Plan
We support Alex’s Lemonade, Maria Fareri Children’s Hospital, countless churches and synagogues, local schools, animal shelters, woman’s community housing, shelters, food banks, feeding Westchester.

Employment type
Full-Time

Work arrangement
No