Cosmetic Sales Consultant

Cosmetic Sales Consultant (Hair Restoration Focus)
Location: Los Altos, CA
Pay Rate: $30.00 to $35.00 DOE
About the Role
Berman Skin Institute is seeking an experienced and motivated Cosmetic Sales Consultant to join our Los Altos team, with a primary focus on hair transplant and hair restoration consultations. While this role will support select cosmetic services, the majority of responsibilities will center on educating, consulting, and converting prospective hair transplant patients.
This position is ideal for a high-performing consultative sales professional who thrives in a medical aesthetic environment, understands high-ticket elective procedures, and excels at building trust while guiding patients through life-changing decisions.
Key Responsibilities
Conduct in-office and virtual consultations with prospective patients seeking hair restoration solutions
Educate patients on hair transplant options and technologies, including:
ARTAS® Robotic Hair Transplant
FUE and FUT procedures
PRP injections
Clearly explain candidacy, procedure timelines, pricing, and expected outcomes in alignment with physician recommendations
Provide consultative guidance for select cosmetic and aesthetic services when appropriate
Build strong rapport by actively listening to patient concerns and delivering personalized treatment recommendations
Collaborate closely with physicians, nurses, and clinical staff to ensure accurate medical information and a seamless patient experience
Prepare and present customized treatment plans, financing options, and membership or package offerings
Consistently follow up with leads via phone, email, and text to maximize consultation-to-procedure conversion
Maintain detailed documentation of leads, consultations, and sales activity within the CRM system
Meet or exceed monthly and quarterly sales goals while upholding exceptional patient care standards
Represent Berman Skin Institute with professionalism, empathy, and integrity at all times
Qualifications
Prior experience in medical aesthetics, cosmetic surgery, or elective healthcare sales (required)
Proven success in consultative or high-ticket sales environments
Strong communication, presentation, and interpersonal skills
Ability to navigate sensitive, personal conversations with empathy and discretion
Highly organized, self-motivated, and results-driven
Comfortable using CRM systems, patient scheduling software, and financing platforms
Professional appearance and demeanor appropriate for a medical setting
Performance Metrics
Monthly and quarterly consultation-to-procedure conversion rates
Revenue generated from hair transplant and cosmetic consultations
Patient satisfaction and retention metrics
Lead follow-up responsiveness and CRM compliance
Compensation & Benefits
Competitive rate plus commission and performance-based bonuses
Medical, Dental, and Vision Insurance
Life Insurance
401(k) with employer matching
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Parental Leave
Employee discounts on services and products
Comprehensive retirement plan
Why Join Berman Skin Institute?
Work with one of the most respected names in dermatology and hair restoration
Consult on cutting-edge technologies, including ARTAS® robotic hair transplant systems
Collaborative, high-performance culture with strong leadership support
Significant earning potential and career growth in a thriving aesthetic practice
If you’re passionate about aesthetics, excel in consultative sales, and enjoy helping patients regain confidence, we’d love to hear from you.
Apply today and become part of the Berman Skin Institute team.

Employment type
Full-Time

Work arrangement
No