Director, Quality Assurance

THE COMPANY
Galvion designs, develops, and manufactures ballistic helmets and dynamic power and data management solutions for the modern battlefield. We are a passionate, global, and fast-paced team collaborating with several strategic partners and are committed to enhancing the overall agility and survivability of the modern warfighter.
THE OPPORTUNITY
The Director, Quality leads the execution of quality strategy across multiple U.S. sites, driving a culture of continuous improvement and ensuring compliance with ISO and other regulatory standards. This role is responsible for the implementation, maintenance, and full ownership of the Quality Management System (QMS), while overseeing customer, supplier, and manufacturing quality to ensure consistent adherence to performance expectations. By monitoring key quality metrics and KPIs, the Manager identifies risks and negative trends and leads corrective and preventive actions to reduce defects and Cost of Poor Quality (COPQ). Serving as the primary point of contact for customer and supplier quality and contract performance issues, this position ensures effective communication, timely resolution, and strong stakeholder alignment. The role also includes leading and developing quality teams while collaborating with cross-functional partners to drive operational excellence and deliver sustained high-quality outcomes across all assigned sites.
WHAT YOU’LL BE DOING
Process Leadership & Quality System Management
Primary contact for third-party, customer, and regulatory audits and inspections
across all assigned sites
Leads Root Cause and Corrective Action (RCCA/CAPA) activities across manufacturing, supplier, and customer issues
Coordinates and manages all external audits, including ISO, customer, and regulatory audits
Leads implementation of management system standards (e.g., ISO 9001, AS9100, ISO 14001, ISO 17025, etc.)
Develops, implements, and maintains site Quality Management Systems (QMS) and Quality Management Review (QMR) reporting
Ensures alignment of site QMS with corporate quality requirements
Reviews contracts for quality-related requirements and compliance obligations
Develops and maintains quality control processes for program-level customer orders in accordance with contract requirements
Establishes, maintains, and improves quality systems including MRB processes, inspection procedures, and related documentation
Manages calibration systems for manufacturing equipment and inspection instruments
Overseas daily management of QA/QC staff across multiple shifts and sites
Implements and applies quality tools such as 8D, PPAP, PDCA, 5-Whys, JDI, and other structured problem-solving methods
Ensures maintenance of all quality records, test data, and compliance documentation
Utilizes ERP and PLM systems to track, document, and manage nonconformances (NCs), CAPAs, and quality activities
Team Leadership, Training & Development
Hires, trains, and manages QC personnel across multiple sites and shifts
Provides coaching, mentoring, and development for Quality team members
Trains QC inspectors in inspection best practices and quality standards
Develops training programs focused on continuous improvement and cost reduction initiatives
Promotes a culture of accountability, quality ownership, and operational excellence
Performance & Supplier Management
Leads execution of quality programs including incoming inspection, WIP inspection, final inspection, and specialized testing (e.g., ballistics testing)
Monitors incoming quality, WIP yield, and final inspection performance, including hands-on inspection support as needed
Maintains and improves supplier quality systems in collaboration with Supply Chain
Drives supplier corrective and preventive actions and supports supplier performance reviews and scorecards
Supports development and maintenance of approved supplier lists
Supports and facilitates customer and government audits as required
Maintains compliance with ITAR, FAR, and other applicable regulatory requirements
Serves as quality liaison for customer and supplier contract performance issues
Ensures responsiveness to internal and external stakeholders with a customer-focused approach
WHAT YOU’LL BRING
Bachelor of Science degree in Engineering or related field
10+ years of experience in manufacturing quality roles
5+ years of management experience
Experience leading cost savings and continuous improvement initiatives
Strong understanding of ISO standards and Quality Management Systems (QMS)
Ability to read and interpret 2D/3D engineering drawings and specifications
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); statistical software experience preferred
Strong written and verbal communication skills
Excellent problem-solving skills with a collaborative team mindset
Hands-on experience with quality inspection activities
Strong project management capabilities
Ability to adapt to changing priorities and production schedules
Experience with standard measurement tools for inspection
Positive, proactive, and customer-focused attitude
WORK ENVIRONMENT
This position works in both office and manufacturing environments and requires travel to supplier locations, including
potential international travel. Safety protocols and PPE requirements must be followed at Galvion and supplier facilities.
WHY JOIN GALVION?
Join a collaborative team where your engineering and quality expertise will directly contribute to better products, stronger supplier performance, improved manufacturing processes, and increased customer satisfaction.
Galvion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Galvion complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment type
Full-Time (Regular)

Work arrangement
No