Retail Account Manager - Target

About Bluebird
We're The Bluebird Group - we're an omnichannel commerce partner that helps brands grow across every retail and digital channel.
We sit at the intersection of retail, eCommerce, media, and data. We help brands show up wherever their customers are (Target, Amazon, Walmart, Costco, Kroger, social commerce like TikTok, and beyond) and drive real sales growth.
We're not just strategists - we're a hands-on team of experienced retail operators who execute across everything from retail media and creative to data, insights, and full go-to-market strategy.
The result: we simplify what's become a really complex retail landscape and help brands scale faster and smarter.
Job Summary
We're looking for a Retail Account Manager to support a portfolio of Target supplier accounts by driving operational execution, forecasting accuracy, inventory management, and business performance.
This role serves as a key connection point between our clients, Target, and internal teams. You'll be responsible for maintaining account health, identifying opportunities, solving operational challenges, and ensuring brands are positioned for success through strong planning, reporting, and execution.
The ideal candidate is analytical, proactive, and comfortable managing multiple priorities while supporting both client objectives and Target requirements.
What You'll Do
Account Management & Client Support
Serve as a key point of contact for clients, Target teams, and internal stakeholders
Build strong working relationships with vendor operations teams, merchandise planning teams, and internal partners
Support day-to-day account management activities across a portfolio of Target supplier accounts
Maintain accurate records related to program agreements, pricing, product information, order status, planning activities, and vendor setup
Educate clients on Target processes, requirements, and best practices, including planograms, advertising programs, shipping requirements, and GSN setup
Forecasting, Planning & Inventory Management
Develop and manage demand forecasts to support inventory flow and business performance
Monitor inventory positions and in-stock levels, proactively identifying risks and recommending solutions
Analyze sales trends, replenishment needs, and forecast performance to support client and retailer objectives
Partner with clients and internal teams to improve forecasting accuracy and inventory health
Support planning for product launches, promotional events, and seasonal programs
Supply Chain & Operational Execution
Drive initiatives that improve on-time and in-full delivery performance to Target
Monitor customer purchase orders and support issue resolution as needed
Identify and resolve operational challenges impacting vendor performance, inventory flow, or account execution
Partner with suppliers, Target teams, and internal stakeholders to ensure smooth execution across account activities
Support continuous improvement efforts that enhance operational performance and service levels
Performance Analytics & Business Insights
Analyze vendor performance metrics and identify trends, risks, and growth opportunities
Conduct root cause analysis to resolve operational and performance challenges
Provide regular sell-through reporting, performance analytics, and actionable recommendations to clients
Translate data into insights that support business decisions and account growth
Monitor key business metrics and communicate performance updates to stakeholders
Item & Program Management
Create, maintain, and update items within Target systems
Support new item launches and ongoing item maintenance activities
Ensure item information, pricing, attributes, and related documentation remain accurate and current
Assist with vendor onboarding and setup activities as needed
Support retailer initiatives and program execution across assigned accounts
Cross-Functional Collaboration
Partner with sales, operations, supply chain, finance, and analytics teams to support account objectives
Coordinate communication and information sharing across stakeholders
Support special projects and business initiatives as needed
Contribute to a collaborative, client-focused team environment
What We're Looking For
Experience
Bachelor's degree preferred
Experience working with Target on the retailer or supplier side
Experience in account management, retail operations, supply chain, forecasting, analytics, or related fields
Experience supporting consumer packaged goods (CPG) brands preferred
Experience managing multiple priorities and projects in a fast-paced environment
Experience with demand planning and forecasting preferred
Skills & Competencies
Strong analytical and problem-solving skills
Ability to interpret data, identify opportunities, and make recommendations
Excellent written and verbal communication abilities
Strong organizational and project management skills
Proficiency with Microsoft Excel, including sorting/filtering data, pivot tables, and VLOOKUPs
Working knowledge of Target systems, processes, and operational requirements preferred
Ability to work independently while collaborating effectively across teams
Strong attention to detail and follow-through
Leadership Attributes
Takes ownership and follows through on commitments
Builds trust with clients, retailer partners, and internal teams
Identifies issues early and proactively develops solutions
Thrives in a fast-moving, collaborative environment
Leads with accountability, attention to detail, and a customer-focused mindset
Our Commitment
We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.
Disclaimer: This job description outlines typical functions and responsibilities but may evolve based on business needs.
business needs.

Employment type
Full-Time

Work arrangement
No