Forklift and Warehouse Instructor

The Center for People is a dynamic non-profit organization that provides innovative services and programs to the low-income community in Lincoln, Nebraska, addressing basic needs and providing opportunities to achieve economic independence for our clients.
We are currently looking for a Forklift and Warehouse Instructor. This position is a full-time, 40 hour per week, onsite position.
I. GENERAL FUNCTIONS
The Forklift and Warehouse Instructor provides comprehensive instruction and interactive training in principles of warehouse logistics and forklift operation. This role delivers participant-centered curriculum and conducts skills-based training sessions to ensure participants acquire the necessary skills for efficient warehouse management and forklift operation. The instructor is responsible for maintaining active and appropriate supervision of assigned learners, ensuring learner safety, accountability, and compliance with program and facility expectations. Success in this role includes teaching participants employable skills, modeling professional behaviors, and consistently establishing and maintaining clear, ethical professional boundaries with learners.
II. ESSENTIAL DUTIES & RESPONSIBILITIES
Maintain a warm, clean, welcoming, and professional environment in educational programming spaces
Provide active, consistent supervision of assigned learners at all times, maintaining situational awareness of learner locations, activities, interactions, and safety within program and warehouse environments
Maintain appropriate staff-to-learner oversight and ensure learners remain only in authorized areas and engaged in approved program, training, or work activities
Enforce program, facility, safety, and supervision expectations consistently; promptly address unauthorized, unsafe, disruptive, or concerning behavior and communicate or escalate concerns in accordance with Center for People procedures
Establish and maintain clear professional boundaries with learners, including avoiding favoritism, inappropriate personal relationships, unnecessary personal disclosure, unauthorized communication or contact, financial or personal exchanges, and interactions outside the scope of the employee’s professional role
Maintain professional, observable, and role-appropriate interactions with learners and immediately report boundary concerns, supervision concerns, safety issues, or suspected policy violations to the appropriate supervisor
Utilize de-escalation techniques when needed and redirect participants from behaviors that are in conflict with program expectations and goals
Facilitate check-ins & deliver curriculum to support justice-impacted community members in their personal development and reintegration efforts.
Provide a continuum of care by offering a holistic approach that addresses the diverse needs of justice-impacted community members, ensuring access to resources, emotional support, and skills development for successful reintegration into the workforce.
Deliver comprehensive safety training sessions, emphasizing the importance of safety procedures, hazard identification, and compliance with regulations in warehouse environments
Curate training materials, lesson plans, and educational content focused on warehouse logistics, inventory management, and forklift operation
Conduct interactive and engaging training sessions to teach participants about warehouse procedures, inventory control, storage systems, and safe forklift handling techniques
Provide practical demonstrations and hands-on training in forklift operation, emphasizing safety protocols, equipment maintenance, and maneuvering techniques
Educate participants on logistics principles, including inbound and outbound shipment coordination, inventory tracking, order processing, and workflow optimization
Evaluate participants' comprehension and practical skills in warehouse logistics and forklift operation, providing feedback and additional support as needed
Maintain accurate records of participant progress, assessments, and training outcomes. Generate reports to track skill development and training effectiveness
Monitor industry trends, best practices, and technological advancements in warehouse logistics and forklift operations. Incorporate relevant updates into training modules
Maintain flexible work schedule to ensure organizational needs are being met, may include weekend and evening hours
Ability to manage time effectively and discipline to work autonomously
Operate in accordance with all contracts, government regulations, and Center for People policies and procedures
Exhibit high integrity and consistently maintain ethical professional boundaries with learners, recognizing the inherent power differential in the facilitator-learner relationship and ensuring all interactions remain professional, appropriate, and aligned with organizational policy
Complete required 5-Key training and consistently apply 5-Key requirements, protocols, and expectations while working with learners
Other duties as assigned
III. REQUIRED KNOWLEDGE, SKILLS, ABILITIES
Demonstrated ability to establish and maintain clear, ethical professional boundaries with learners and to exercise sound judgment in staff-learner interactions
Ability to provide active supervision, maintain learner accountability, recognize potential safety or boundary concerns, and respond or escalate appropriately
Ability and willingness to successfully complete required 5-Key training and maintain compliance with applicable 5-Key protocols and expectations
Excellent interpersonal and communication skills, with the ability to interact professionally with diverse populations in a positive, courteous and helpful manner
Knowledge of industry trends and best practices related to warehouse logistics and forklift operation
Knowledge of local community agencies and resources
Knowledge of effective coaching methodologies and best practices to identify and address potential barriers to success
Ability to address small and large groups in the course of program operations and community outreach
Previous experience working with adult learners
IV. DESIRABLE TRAINING AND EXPERIENCE
Exceptional teaching, communication, and presentation skills are essential, along with familiarity in instructional design and curriculum development. Hands-on experience in warehouse logistics, inventory management, and forklift operation. An adept understanding of safety regulations, instructional design, adaptable training methods. Forklift operation certification preferred. A relevant bachelor’s degree or a minimum of 4 years' experience in warehouse logistics, forklift operation, or related area can substitute.

Employment type
Full Time

Work arrangement
No