Field Operations Specialist

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.
Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility. Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.
For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.
The right person for this job needs to enjoy working from as 10:30 AM to 6:30 PM shift. This role will assist in all activities of our Squads and Express Packages team in Boston.
Daily Responsibilities:
Sort, prepare labels, and ship packages every night.
Solve various client issues on a nightly basis.
Serve as back-up walking courier.
Perform data entry.
Opening/Closing the office/facility
Assisting with customer support tickets
Process Asset Returns
Process AM Field Ops Export/NFO/Import Documents
Preferred Experience:
1-3 years previous experience
Military experience is a plus
Exceptional verbal and written communication skills
Strong analytical and problem-solving skills
Keen attention to detail
Valid Massachusetts Driver’s License
Additional Preferred Skills:
Enjoy working in a fast-paced environment.
Be engaged, proactive, and highly motivated.
Positive attitude

Employment type
Full-Time

Work arrangement
No