Customer Service Associate / Inside Sales Support

Ideal Candidate Profile
Do you fit this profile?
Wants to start a CAREER / not just another "job"
Wants to make a difference
High Moral Standards & Values
Positive
Helpful
Team Player
Professional
Wants to be the best of the best
Is Ready
Envirocheck is a growing company and has exciting opportunities for “A” players on our team.
Job Summary
Envirocheck seeks an Customer Service Associate / Inside Sales Support Associate with strong organization, communication, and interpersonal skills, who enjoys problem solving, and that can build rapport with customers. The successful candidate will also be responsible for identifying new business opportunities and maintaining existing accounts.
Responsibilities and Duties
Assist the Inside Sales Manager
Acquire and Maintain Knowledge of basic sales strategies and techniques
Understanding customer needs and identifying new business opportunities
Responsible for service knowledge and pricing to answer clients questions
Able to write proposals and operate the following: computer, keyboard, use phone / apps for business, websites, email, word processing, spreadsheets, powerpoint, CRM, desk phone
Knowledgeable with CRM systems (i.e. run sales reports)
Lead management via Email, CRM and other platforms.
Follow-ups with customers
Coordinate job details (supplies, equipment) with dispatch /field
Closing new business opportunities and achieving sales targets
Researching and qualifying potential leads
Ability to upsell services
Collaborate with outside sales regarding overlapping accounts
Assist Administration with entering new assignments when bottlenecks occur
Assist Outside sales with lead entry, lead management and organization, and other data management.
Build and Foster New Client Relationships
Maintain Positive Client Relationships
Maintain Monthly Inside Sales Tracking Report
Develop Sales Language / Scripts
Attend Weekly Inside Sales Meetings
Qualifications and Skills
3 to 5 years of customer service, account management, marketing or sales experience
Bachelor's degree preferred, but not required
A High School diploma or equivalent required
Must be personable and be able to handle client relations issues that arise
Must be consistently highly motivated and a self-starter
Must be organized, detailed oriented, and proficient in prioritization
Superb written and oral communication skills are critical for carrying out field marketing responsibilities, as the position requires an aptitude for interpersonal relationship-building
Benefits
Health Insurance
401K
Paid sick / vacation time
Paid company holidays
3 months of paid training

Employment type
Full-Time

Work arrangement
No