Inside Sales Representative

Who are we?
Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees.
Why Join our Team?
Great Place to Work
We offer an engaging, inclusive, clean, and safe work environment
Technical training of our products to ensure quality customer service
Opportunities for career growth and development
Competitive salaries and benefits
Work with collaborative team members in the automation industry
General Description
The Inside Sales Representative receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. Makes quotations on standard items, writes orders, and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and provides service to customers.
Performs duties related to incoming and outgoing shipments.
Job Duties / Responsibilities
Answer customer calls and interact with customers to assess and understand their needs and sell and promote automation solutions
Work directly with and support Outside Sales staff
Inventory Management, Basic understanding of shipping/receiving
Customer’s accounts management; enter job/price contracts into the operating system
Promotions and quotations & quote follow-up of products offered by Proax
Continuous training on products offered
Expedite orders and follow up with customers
Understand and work on Vendor’s portal
Liaise with credit department concerning credit status of customer when rush orders are received
Understand customer segmentation, product balance, key customer relationships, market shares and general trends in the economic environment
Facilitate communications between customers, outside sales representatives, technicians, and manufacturers' representatives
Receive, unpack, and examine incoming shipments; reject damaged items, record shortages, and arrange to rectify damages and shortages
Ensure that all shipments are sent out and/or received in a timely fashion
Participate in regular inventory count
Other related duties as assigned
Work Experience Requirements / Skills
1 - 3 years of experience in Inside Sales with a demonstrated ability to deal with customers
Excellent communication (oral and written), interpersonal, organization and presentation skills
Ability to communicate with various levels of Proax clearly and effectively from sales reps to senior management
Able to work independently and efficiently to meet deadlines
Self-motivated, high attention to detail, and well organized
5+ years using Microsoft Office software especially MS Word, MS Excel, Outlook
This position is 100% on-site
Educational Requirements
Technology Diploma

Employment type
Full-Time

Work arrangement
No