Flight & Logistics Coordinator

POSITION OVERVIEW
Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain.
This position is based out of our Yellowknife office. Individuals will need to relocate to Yellowknife.
KEY RESPONSIBILITIES
Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge
Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes
Act as the lodge's point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight
Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer
Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems
Maintain accurate logs of flights, manifests, and freight for operational and safety records
Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs
Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed
QUALIFICATIONS
Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role
Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset
Excellent organizational skills and composure when schedules change on short notice
Strong written and verbal communication skills for guest-facing coordination
Proficiency with standard scheduling, spreadsheet, and communication tools
Willingness to live and work on-site at a remote, off-grid lodge for the season
Hospitality or guest-service experience is an asset given the guest-facing nature of the role
WHAT WE OFFER
A close-knit team environment in one of the world's premier aurora and wilderness destinations
Competitive seasonal compensation

Employment type
Full-Time

Work arrangement
No