Commercial Director

About the Role
Skyport is seeking a results-driven Commercial Director to lead the strategy and execution that maximizes airport commercial revenue opportunities. Reporting to the President, you will manage existing airport businesses and identify new commercial prospects. You will also help to lead strategic air service development that positions Bermuda as a world-class destination for tourism, trade, and investment.
What You'll Do
Develop and implement commercial strategies according to company goals and objectives, aiming to accelerate growth
Deliver a realistic and achievable Commercial Plan based on integrated aeronautical and non-aeronautical activities, performance, and improvements
Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, etc.)
Prepare, procure, and administer all commercial contracts, including duty-free/duty-paid and specialty retail, food and beverage, office, aviation services, and other space rentals, parking, advertising, and property development.
Confirm Accountable Manager approval for all contracts affecting aerodrome certification, safety, and security
Understand existing customers' needs and ensure they are consistently met
Acquire new customers and manage relationships with both new and existing clients
Engage and motivate key stakeholder groups to collaborate on focused strategic air service development and marketing of Bermuda as a destination.
Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
Build and maintain profitable partnerships with key stakeholders
Monitor performance of commercial activities using key metrics and prepare reports for senior management
Support the setting of financial targets, and assist with budget development and monitoring
Oversee the planning, organization, direction, and development of the Commercial department
What You Bring
BSc/BA in Business Administration, Finance, or a related field; an MSc/MA is an asset
Proven experience as an airport Commercial Director or in a comparable senior commercial role
Strong understanding of airline route development, including marketing to low-cost and legacy carriers
Familiarity with international commercial airport management best practices and KPI benchmarks
Demonstrated success in sales and/or marketing and managing key client relationships
In-depth knowledge of market research methods and analysis
Solid grounding in performance reporting and financial/budgeting processes
Commercial awareness paired with a strategic mindset
Excellent organizational and leadership skills
Outstanding communication, networking, business development, and interpersonal abilities
Who You'll Work With
This role carries regular contact with:
Skyport's Operations Team and senior-level managers
Government and private sector stakeholders
Aviation industry organizations and companies
Local and international media
Working Conditions
Fast-paced business environment
Frequent travel
Extended periods of sitting; minimum eight-hour workday

Employment type
Full-Time

Work arrangement
No