Receptionist

About the role:
Silvertreebrands builds disruptive purpose-driven consumer and digital brands. Our power brands include UCOOK, Faithful to Nature, Pet Heaven and SKOON. We focus on building amazing customer experiences that are “Good for you, good for the planet.” We trust our employees with full accountability and autonomy from day one. This unique entrepreneurial and performance-driven culture enables us to achieve executional excellence.
As the Silvertreebrands Receptionist, you will be the first point of contact for our company. The receptionist duty is to offer administrative support across the company. Your duty is to welcome and greet people that visit our company as well as to coordinate front-desk activities such as answering phone calls. The ideal candidate needs to have a positive and pleasant personality, and needs to execute all administrative tasks to the best standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel deliveries that need to be made
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Help with the preparations of social events
Any other ad hoc duties as required
Requirements and skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional and positive attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks
Customer service attitude
Excellent people skills
High school Certificate
Knowledge of IT support would be beneficial

Employment type
Full-Time

Work arrangement
No