Key Account Manager – Strategic Customer Focus

Key Account Manager – Strategic Customer Focus
(Power Distribution Systems)
Location: Upstate New York (preferred)
Reports To: VP of Sales & Marketing
Travel: Up to 50%, as required
Position Overview
We are seeking a strategic, relationship-driven Key Account Manager (KAM) to service one of our most important customer relationships in the clean energy sector. This role requires a strong blend of technical understanding, commercial acumen, and the ability to navigate large, complex organizations. The successful candidate will serve as the primary point of contact for a globally recognized technology manufacturer and will be responsible for account growth, stakeholder engagement, and long-term partnership development.
Experience in power electronics such as Power Distribution Systems (PDS), Switchgear electrical equipment, Transformers, DC/AC Energy Conversion modules, and Automatic Transfer Switches Highly preferred.
Key Responsibilities
Account Ownership & Strategic Relationship Management
Serve as the primary interface for all business activities with the account, managing communication across technical, procurement, and executive teams
Build deep, trust-based relationships with key stakeholders across multiple business units and geographies
Act as the customer’s internal advocate — translating their technical and commercial needs into actionable internal plans
Sales & Growth Execution
Own and deliver against sales targets and growth objectives for the account
Identify and execute upsell and cross-sell opportunities across power electronics
Lead or support long-cycle sales processes, including RFI/RFQ responses, pricing strategy, and contract negotiation
Account Strategy & Planning
Develop and maintain a multi-year strategic account plan aligned with customer roadmaps and internal capabilities
Anticipate customer needs based on market trends, new technologies, and shifts in manufacturing direction
Coordinate cross-functionally with product, engineering, service, and supply chain teams to ensure alignment and timely execution
Reporting & Forecasting
Provide detailed sales forecasts, opportunity tracking, and regular reporting to senior management
Monitor key account KPIs and ensure performance goals are being met
Market & Industry Engagement
Stay current with trends in Power Distribution System manufacturing
Represent the company at trade shows, technical workshops, and customer meetings as needed
Required Qualifications
Bachelor’s degree in electrical & electronic engineering (Masters preferred)
Minimum of 5+ years’ experience in key account or strategic account management
Strong background in technical sales or support of Power Distribution Systems used in clean energy products
Excellent communication, presentation, and negotiation skills
Self-driven and highly organized with experience managing high-value accounts
Comfortable coordinating across global teams and time zones
Preferred Qualifications
Direct experience working with or supporting a global manufacturer in power electronics such as Power Distribution Systems (PDS), Switchgear electrical equipment, Transformers, DC/AC Energy Conversion modules, and Automatic Transfer Switches Highly preferred
Prior involvement managing accounts or technical programs with major U.S.-based clean energy companies
Familiarity with customer engagement models and procurement practices typical of large multinational OEMs in Power distribution systems used in clean energy projects
Background in cross-functional coordination with large enterprise customers, especially those with distributed global teams and long product development cycles
Pay Range & Total Compensation
The base pay range reflects the good-faith estimate of the salary/wage range for this position at the time of posting. Actual placement within the range is determined based on factors including key skills, relevant experience, internal equity, education, certifications, and geography/market differentials.
Additional Compensation & Benefits:
In addition to base pay, this role is eligible for:
Comprehensive health, dental, and vision insurance coverage
401(k) matching program
Paid Time Off (PTO), paid holidays, and sick leave
Note: Variable pay and benefits are subject to the terms and conditions of the applicable plan documents.

Employment type
Full-Time

Work arrangement
Yes