Outbound Calls Specialist (Multiple Openings)

At Epikast, you’ll be part of a team that’s transforming how biopharmaceutical companies connect with patients, caregivers, and physicians. We partner with leading US-based pharmaceutical organizations and use advanced AI and machine learning to deliver impactful, science-driven virtual services. As a fast-growing company, we offer a collaborative and flexible environment where curious minds thrive, ownership is encouraged, and your work directly contributes to improving patient outcomes.
We are looking for motivated, results-oriented professionals to join our dynamic team and help enhance the productivity and effectiveness of our Disease Specialist teams. As an Outbound Calls Specialist (Physician Appointment Setting), you will play a key role in driving meaningful connections between our operations team and US-based healthcare professionals.
What You Will Be Doing:
Conduct outbound calls & build rapport with gatekeepers (receptionists, office managers, PAs) to schedule meetings with physicians
Effectively explain the purpose of the call and the value proposition of scheduling meeting between US physicians and our Disease Specialist team
Engage gatekeepers by addressing concerns and highlighting benefits for the physicians
Be informed about the latest trends in the healthcare industry and how to effectively communicate with the US healthcare market
What We Are Looking For:
Experience in cold calling or appointment setting or similar role
Exceptional communication skills, fluent English command with the ability to build rapport with English speakers
Commercial acumen with optional knowledge of the healthcare sector
Customer-centric attitude
Relationship Building & negotiation skills
Results driven mindset
What We Offer:
Quarter Bonus to celebrate your achievements
Industry-leading compensation and benefits (extra paid time off, private health insurance, meal vouchers)
Ample space for personal and professional development
An international environment and culture
Use and development of AI tools (existing list of contacts, detailed data and recordings)
This role is based in our Athens office and operates in a hybrid model. Working hours align with US time zones (15.00-23.00 Athens time). The position is expected to begin mid October- early November.
We celebrate unconventional ideas and approaches, a patient-centric mindset, and a culture of excellence and continuous improvement. If that sounds like something you’d like to be a part of, please consider joining our team!

Employment type
Full-Time

Work arrangement
No