Service Consultant - Oracle Retail (ORPAS)

About Us
OLR is a specialist Oracle Retail systems integrator, trusted by leading retailers to deliver end-to-end merchandising, store and omnichannel solutions. We work across the Oracle Retail suite, delivering modernisation and cloud transformation programmes for leading retailers.
OLR India is the largest OLR delivery centre and a core pillar of OLR’s global operations. Based in Bangalore, India recently relocated to a new office at The Hive Workspaces, Prestige Tech Platina, the India team plays a critical role in delivering Oracle Retail implementations, upgrades, and 24/7 global support across all OLR regions. Our teams work closely with teams in Europe, North America and Latin America to provide end-to-end Oracle Retail systems integration, application support, and continuous optimisation for global retail operations.
Our Bangalore-based professionals are deeply involved in large-scale Oracle Retail implementations, cloud migrations, system upgrades, and omnichannel transformation programs, helping global retailers scale, modernise and remain future-ready in a rapidly evolving retail landscape.
The Role
The Technical Consultant - Oracle Retail (ORPAS) assist in the support of production application software. This includes assisting with troubleshooting issues, customizing existing software code, writing new software code, testing and debugging modifications, and ensuring appropriate documentation is generated for software code wherever necessary for OLR.
In this role, you’ll:
Providing Support and Implementing business processes in Oracle RPAS SAAS solution
Working with product and architecture team to build world class IT solutions supporting the merchandising processes of the Project.
Demonstrate subject matter expert for certain functions/processes/tools
Delivering and ensuring functionality of the developed solutions
Collaboration across multiple environment and interactions with peers and customers across different geographies.
Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
Assists in defining acceptance tests for these recommendations.
Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
Assists in defining acceptance tests for these recommendations.
Experience & Qualifications:
Defines and manages scoping, requirements definition and prioritization activities for small- scale changes and assists with more complex change initiatives.
Follows agreed standards, applying appropriate techniques to elicit and document detailed requirements.
Prioritize requirements and documents traceability to source.
Review requirements for errors and omissions.
Investigate, manage and apply authorized requests for changes to base-lined requirements, in line with change management policy.
Knowledge on all Oracle Retail Predictive Application Server solutions.
Technical expertise in Unix, PL/SQL, Shell Scripting.
Knowledge of integrations between source-RPAS-destinations, also "RETL" program
Experience in Advanced JAVA, RPAS SAAS, Unix, Shell Scripting. Well aware of HTTP and SSL and setting up OBIEE connection with SSL.
BTech/BE in Computer Science, or related field
2+ years of experience in a relevant area
Understanding of different cultures
Participated in projects with people from other functions/markets
Proficient spoken and written command of English
Preferred Qualifications:
Exposure to the Cloud application and setup
Oracle Retail RMS
Batch monitoring applications like Appworx, Automic, or POM
Why join OLR?
Make a global impact by contributing to retail transformation projects across regions.
Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.
Grow your career through structured training, professional development, and career progression opportunities.
Join a certified Great Place to Work with a culture that values collaboration, innovation, and community.
Benefits you’ll enjoy:
At OLR, we believe in supporting our people both professionally and personally. Our comprehensive benefits package includes:
Comprehensive health coverage with medical insurance for you and family
Life & personal accident insurance
Generous parental benefits: maternity and paternity leave
Retirement benefits
Tax-saving benefits
Flexible vacation policy
Learning & development opportunity
Own your laptop program
Employee referral rewards for bringing great talent into OLR

Employment type
Full-Time

Work arrangement
No