Van/ Bus Driver

Rural Community Transportation, Inc.
1677 Industrial Parkway l Lyndonville, Vermont 05851 l (802)748-8170 l http://riderct.org
"At Rural Community Transportation (RCT), we do more than provide rides—we connect people to essential services, independence, and opportunity. Our staff culture is built on trust, teamwork, and a deep sense of purpose. As a member of our team, you'll be part of a supportive, fast-paced environment where every call to a client, provider, or driver is an opportunity to make a real difference in someone’s life.
We value compassion, resourcefulness, and commitment to equity in rural communities. RCT is a place where team members can grow—professionally and personally—with opportunities to build new skills and advance within a mission-driven organization. If you're detail-oriented, solutions-driven, and ready to be part of a team that genuinely cares, we encourage you to apply.
Job Description
Position
Van/Bus Driver
Department
Operations
Category
Full-time
Classification
Non-exempt
Supervisor
Operations Manager
Funding Source(s)
Safety Designation
Safety-sensitive
Approved/Revised
July 2019
Position Summary
The Van/Bus Driver is responsible for the safe and efficient operation of RCT vehicles and for providing reliable, high-quality transportation customer service to RCT passengers.
Duties and Responsibilities
The following duties and responsibilities reflect the essential functions of the position, but do not restrict the assignment of additional or different tasks; changes to the duties and responsibilities may be made at management’s discretion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide safe, efficient, on-schedule transportation for passengers in Agency vehicles.
Provide courteous, respectful customer service to passengers at all times.
Maintain passenger/client confidentiality at all times.
Provide assistance to passengers as trained and according to procedure in boarding and exiting vehicles, using the wheelchair lift, as necessary.
Conduct pre- and post-trip inspections of vehicles; wash, maintain, refuel and secure Agency vehicles as required to ensure vehicles are clean, safe and ready for use at all times.
Promptly report mechanical failures, safety concerns and/or maintenance issues to the Operations Manager or other designated staff.
Learn, follow and implement safety and industry-related rules, regulations, and procedures as required.
Be aware of and follow all traffic laws and industry driving best practices.
Respond to emergencies, accidents and other incidents according to established policies and protocols.
Complete all pre- and post-trip inspection reports, transportation manifests, daily mileage logs, and other paperwork and reports as required or requested.
Maintain a professional appearance at all times while working, with good personal hygiene and grooming.
Complete all trainings as required and/or requested by management.
Perform other duties as required to meet department and agency needs.
Education and Experience
Required: Any combination of education and experience that provides the required knowledge, skills and abilities to successfully perform the job.
Preferred: High School completion or equivalent and commercial driving experience (minimum 2 years’ driving experience required).
Certifications and Licenses
Required: Valid Driver's License and must be able to secure a DOT medical card (paid for by RCT)
Required Knowledge and Competencies
Ability to drive safely in all weather conditions and for extended periods of time.
Ability to perform basic vehicle cleaning and maintenance.
Ability to continuously learn, follow, and implement rules, regulations, and procedures.
Good interpersonal and verbal communication skills, with the ability to maintain a calm and courteous manner in all situations.
Commitment to maintaining passenger/client confidentiality.
Demonstrated ability to consistently provide excellent customer service.
Ability to work collaboratively and as a member of a team.
Ability to exercise sound judgement and decision-making, and appropriately respond to stressful and/or unexpected situations.
Technical capacity to communicate, document and report information, utilizing information and communications technology as required.
Working Conditions and Schedule
This position requires actively physical and sedentary activity in a variety of environments, including vehicles and a professional office environment, and exposure to all types of weather conditions, including inclement conditions. Driving in inclement weather conditions and occasional periods of work outdoors in inclement weather conditions will be required.
This position may require working in potentially stress-inducing situations and may require working with passengers who present challenging behaviors. Medical and other emergencies involving passengers or employees may occur during working hours; employees will be required to contact emergency services for assistance with these events as necessary and to alert their supervisor of such events as soon as possible.
Exposure to blood and/or body fluids may occur; in case of exposure, universal precautions and protective equipment/measures will be required.

Employment type
Full-Time

Work arrangement
No