Extend Back-Up Trainer ( Internal Only)

Extend Backup Trainer
Open to current Extend employees ONLY!(all others will be rejected)
Location: In Office(Sanford, FL.)
Eligibility: Current Extend Agents Only
Pay: Current hourly rate + additional bonus when assisting with training (amount TBD)
Position Overview
We are seeking current
Extend Agents interested in developing their training, coaching, and leadership skills to join our Backup Trainer rotation.
This is an
alternating Trainer position based on business and training needs. When assigned to a training class, you will assist with facilitating and supporting training. When not actively training, you will return to your regular agent responsibilities on the phones.
Previous Trainer experience is not required. Experience as an SME, mentor, peer coach, QA, nesting support, team lead, or similar role is a plus.
What We're Looking For
Qualified candidates should demonstrate:
Strong attendance and punctuality
Good quality and performance scores
Strong knowledge of Extend processes and procedures
Clear and professional communication
Confidence speaking and presenting to groups
Patience and the ability to coach and support others
Strong attention to detail and organization
Dependability, professionalism, and leadership
Ability to accept and apply feedback
Flexibility to transition between training and phone responsibilities

Employment type
Full-Time

Work arrangement
No