Business Analyst

About Us
At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Business Analyst to join our team.
Orases builds custom software for clients across a wide range of industries, which means our analysts touch a lot of different problem spaces rather than maintaining a single product. You’ll work on real systems with real users, alongside a team that invests in developing its people and gives you room to bring new tools and approaches into how we work.
Note: Applicants must be U.S. based, able to work on East Coast time, and eligible to work in the U.S.
Summary
Flexible work options: Work from our beautiful office in Frederick, MD, or remotely. We’re looking for a Business Analyst or Business Systems Analyst with 2 or more years of experience who’s ready to take ownership of their own work streams. You’ll join a collaborative team building custom software for clients across a wide range of industries, which means a lot of variety and a lot of chances to learn something new. You’ll report to a Senior Business Analyst or Team Lead who’s there to support you, remove roadblocks, and help you grow, while you take the lead on the day-to-day analysis and testing work for your projects.
Above all, we’re looking for someone who’s a good teammate: adaptable, easy to work with, and steady when priorities shift.
This job description does not cover all duties and responsibilities. Team members may be asked to take on additional tasks as needed, which may or may not be directly related to their primary role, based on business requirements.
Roles and Responsibilities
Requirements and Documentation
Facilitate requirements gathering sessions with client stakeholders and translate discussion into clear, buildable documentation
Write business requirements, user stories, acceptance criteria, and process flows with minimal rework
Produce wireframes and workflow diagrams to support requirements discussions
Maintain project documentation so it stays accurate as scope evolves
Identify gaps, conflicts, and unstated assumptions in requirements before they reach development
Quality Assurance and Testing
Own the QA cycle for assigned features: build test plans and cases, execute manual testing, and report results
Perform functional, usability, regression, and cross-browser testing on custom web applications
Write and maintain automated test scripts using AI-assisted or traditional testing tools
Write defect tickets that developers can act on
Track issues through resolution and verify fixes before release
UAT and Release Support
Coordinate user acceptance testing, including preparing UAT documentation and guiding client testers through it
Triage client UAT feedback into actionable tickets and distinguish defects from change requests
Support release activities and post-deployment validation
Team and Process
Manage your own ticket queue and flag risks early rather than after a deadline slips
Collaborate directly with developers, designers, and project managers on scope, feasibility, and sequencing
Serve as a primary point of contact across discovery, requirements, QA, and delivery on lean cross-functional teams
Contribute improvements to team templates, processes, and standards
Required Knowledge, Experience, and Skills
Bachelor’s degree or equivalent practical experience
2–5 years of experience in a Business Analyst, Business Systems Analyst, QA Analyst, or similarly hands-on delivery role
Demonstrated experience writing requirements documentation and user stories that development teams have actually built from
Hands-on experience testing web applications, including writing your own test cases and performing manual and automated testing
Working experience with ticketing and documentation platforms; Atlassian suite (Jira, Confluence) preferred
Comfortable working directly with clients and non-technical stakeholders, including delivering unwelcome news about scope or timeline
Practical experience using AI tools (Claude, ChatGPT, or similar) as part of your day-to-day work: drafting documentation, analyzing requirements, summarizing meetings, or accelerating research
Solid understanding of how web applications are structured, including basic familiarity with APIs, databases, and integrations
Strong GSuite experience (Gmail, Drive, Docs, Sheets, Forms, Slides)
Strong written communication: your documentation should be clear enough that it doesn’t need to be explained
Well-organized, deadline-driven, and able to manage competing priorities across more than one project
Able to work independently with a senior team member available for guidance, rather than requiring day-to-day direction
Preferred Qualifications (Nice to Have)

Employment type
Full-Time

Work arrangement
Yes