Maintenance & Assets Manager

About Us
Tekapo Springs is a premier tourism destination in the heart of the Mackenzie Basin, welcoming over 180,000 visitors annually from New Zealand and around the world. We offer a unique blend of wellness and adventure through our hot pools, day spa, ice skating rink, snow tube park, star gazing experiences, café and retail operations. As we continue to grow and invest in new facilities and attractions, we require an experienced Maintenance & Assets Manager to lead the maintenance and asset management function across the business. Operating seven days a week, our facilities rely on complex refrigeration systems, pool water treatment plant, mechanical services, electrical infrastructure and specialised tourism snow making equipment. The Maintenance & Assets Manager will be responsible for ensuring all assets are maintained safely, reliably and efficiently while developing a proactive maintenance culture focused on preventative maintenance, asset lifecycle planning and continuous improvement. Along with taking a focus on managing energy consumption to ensure that optimal running efficiency is being achieved. This role provides strategic leadership of maintenance planning, contractor management, compliance, asset management and capital planning to ensure Tekapo Springs continues to deliver a world-class guest experience.
Key responsibilities
MAINTENANCE LEADERSHIP:
Lead and manage all maintenance activities across the Tekapo Springs operation.
Develop and implement preventative and predictive maintenance programmes.
Ensure plant, equipment and facilities operate safely, efficiently and reliably with minimal downtime.
Coordinate reactive maintenance and emergency response activities.
Maintain maintenance schedules and work order systems.
Plant energy optimisation and efficiency
ASSET MANAGEMENT:
Develop and maintain the Asset Management Plan.
Maintain an accurate asset register and equipment history.
Monitor asset condition, performance and lifecycle costs.
Develop long-term replacement and renewal programmes.
Prepare annual CAPEX recommendations and business cases.
Ensure maintenance records support informed asset investment decisions.
TECHNICAL LEADERSHIP:
Provide technical oversight across a broad range of plant and equipment including:
Industrial refrigeration systems
Pool filtration and water treatment systems
Pumps and mechanical services
Electrical infrastructure
HVAC systems
Ice rink equipment
Snow making systems
Buildings and infrastructure
Heavy machinery and plant
About you
Tourism industry experience 7+ years, with focus on winter-based activities (ski fields, snow making, snow play, luges, rink etc)
Extensive experience managing maintenance operations, plant and equipment in a complex industrial or commercial environment
Strong understanding of asset lifecycle management
Experience with preventative maintenance systems
Experience managing contractors
Strong budgeting and financial management skills
Experience using CMMS or maintenance software
Excellent planning and organisational skills with strong communication and leadership capability
Trade qualification or equivalent experience in mechanical fitting, industrial refrigeration, industrial electrical, heavy equipment maintenance, process plant maintenance, or facilities engineering
Strong leadership capability, excellent problem-solving skills, calm under pressure, high attention to detail, sound commercial judgement, proactive and preventative mindset, strong customer focus, commitment to continuous improvement, ability to build positive working relationships, and pride in delivering high standards
Highly Desirable Technical Background
Trade qualification or equivalent experience in one or more of the following:
Mechanical Fitting
Industrial Refrigeration
Industrial Electrical
Heavy Equipment Maintenance
Process Plant Maintenance
Facilities Engineering
Knowledge of:
Pool water treatment systems
Refrigeration systems
Pumps and hydraulic systems
Building services
Mechanical plant
Health & Safety at Work Act
Hazardous substances management
Key selling points
Dynamic, fast paced environment where no two days are the same
Live in a beautiful, natural environment, outdoor activities on the doorstep
Great team driven to deliver great customer experience
Competitive remuneration package including: base salary, team incentives, on boarding welcome grocery card, long service bonus, annual health check and free flu vaccination, free parking, use of work vehicle, free / discounted access to all site facilities, staff accommodation, volunteer leave each year to support local community organisations, regular staff events.

Employment type
Permanent

Work arrangement
No