Vice President of Operations

Position Summary
Youth Eastside Services (YES) seeks an experienced nonprofit Vice President of Finance & Operations with a commitment to develop and implement strong finance and operational systems to help YES be among the strongest youth-serving behavioral health agencies in WA.
About YES
Youth Eastside Services (YES) is a leading provider of youth behavioral health services in East King County. Through school-based, clinic-based, and community-based programs, we partner with young people, families, schools, and communities to provide mental health counseling, substance use treatment, psychiatric services, prevention education, and family support.
Each year, YES serves more than 4,000 children, youth, and families across the Eastside. Our work is grounded in trauma-informed care, collaboration, equity, and the belief that every young person deserves to feel safe, supported, respected, and connected. Our mission is to help youth reach their full potential, strengthen families, and advocate for a safe, caring, and equitable community through behavioral health support, expert intervention, outreach, and education.
For more information, visit YouthEastsideServices.org.
The Opportunity
YES is seeking a Vice President of Finance & Operations to serve as a key member of senior leadership and steward the financial, operational, and people systems that power YES’ mission, as our organization grows. The Vice President of Finance and Operations will oversee YES’ financial management, compliance infrastructure, internal operations, and human resources functions. This is a builder role — this leader will develop the staff leads for HR and Systems to design and strengthen the systems and processes that allow the rest of the organization to operate with confidence and accountability. The Vice President of Finance and Operations will be the partner that the CEO, Board of Trustees, Vice President of Clinical Operations and other leadership and program teams rely on to make sound decisions, manage risk, and sustain organizational health.
Following an expected retirement and an interim Controller, this position will lead a newly configured, integrated and strengthened team for YES finance and operations, including a recently launched new ERP and new HRIS, that support YES’ expanding operations. A growing organization, YES seeks a leader who is comfortable in planning, adapting systems, and structuring teams as we position YES to be among the best youth behavioral health providers in the State of Washington, with the deepest possible impact and positive results and outcomes for youth in our community.
We are committed to meeting the unique needs of diverse youth populations while fostering resilience, recovery, and hope. We embrace a trauma-informed, collaborative culture that values innovation, teamwork, and continuous improvement. Your finance and operations expertise and passion for our mission will play a vital role in expanding YES's impact throughout East King County.
Core Responsibilities
Financial Leadership & Management
Accounting Control: Directs invoicing, accounts payable, accounts receivable, general ledger management, and monthly cash flow forecasting. Oversees financial management of grants, contracts and restricted funds. Maintains strong system of organizational controls that safeguards organizational assets.
Budget Strategy: Leads annual organizational budgeting while collaborating with program heads to monitor grant spending and tracking. Leads short- and long-term financial planning. Develops financial models and scenario analyses to evaluate strategic opportunities, organizational risks, and long-term financial sustainability.
Board Reporting: Prepares comprehensive financial statements for presentation to the Executive Director, Finance Committee, and Board, applying GAAP standards for nonprofit organizations.
Audit & Tax: Functions as the primary liaison for annual external financial audits and ensures the timely filing of IRS Form 990.
Finance Strategy: Guides investment policy and strategy, cash, liquidity, asset and reserve management, business planning and development.
Operations & Infrastructure
Facilities & Vendors: Oversees physical office layouts, leases, equipment vendor agreements, and commercial liability insurance policies. Ensures facility licensing with cities and State of Washington.
Technology Systems: Oversees internal information technology networks, software licensing infrastructure, and digital cybersecurity protocols.
Regulatory Compliance & Risk Management: Secures organizational compliance with all state, local, federal laws and regulations, and multi-year restricted grant parameters. Ensures development and maintenance of organizational policies and procedures in collaboration with VP of Clinical Operations. Oversees insurance, risk management by partnering with external legal counsel, supports governance activities of Board of Trustees. Maintains relevant nonprofit corporation reports with WA Secretary of State. Ensures Board training on compliance functions. Maintains property and casualty insurance, malpractice and liability coverage.
Operational Systems: Strengthens organization’s operational systems, processes and infrastructure to improve operational excellence, including efficiencies, effectiveness, and cross-functional collaboration.
Human Resources & Talent Management
Talent Management: Ensures talent recruitment planning and pipelines, staff onboarding, strong training and performance evaluation cycles, and offboarding through a strong HR function.
Payroll & Benefits: Ensures administration of accurate bi-weekly payroll processing, compensation schedules, and employee benefits packages (medical, dental, 403b, Roth IRA, 401k).
Policy & Culture: Ensures updated employee handbooks, resolution of workplace grievances, training, benchmarking, salary bands and supports YES diversity, equity, inclusion and belonging plans and a trauma-informed workplace.
Team Building & Operational Excellence
Integration and Cross-Team Functions: Oversees processes and systems that maximize inter-team coordination and efficiencies. Ensures direct coordination with Development & Community Relations Team as YES builds its Culture of Philanthropy, grant budgeting, proposal development, financial reporting, and review of grant/contract agreements for financial, legal and compliance considerations. Coordinates strategy and financial planning with VP of Clinical Operations.
Team Development: Functions as strong coach and support for professional development and training of each team member, recognizing unique strengths and needs of each person. Assesses roles to determine organizational needs and gaps, structures, continue to identify opportunities to strengthen team processes, workflows, and systems.
Customer-oriented Operational Excellence: Fosters a collaborative, service-oriented culture within the Finance & Operations function that delivers high-quality support across the organization.
Senior Executive Leadership Functions
Strengthening Overall Organizational Culture: As member of Executive Leadership Team, supports positive agency-wide culture through employee engagement, benchmarking culture indicators, assuring opportunities for workplace personal engagement, balanced with a strong operational excellence culture.
Helps drive strategic planning and professional development across the agency.
Peer mentor to other senior leaders as needed.
Immediate Priorities for the New Role
Fully implement new financial systems and policies (new ERP currently in process).
Assess bookkeeping function and needs with new ERP.
Build team culture and assess and address professional development of newly configured team.
Assess and strengthen investment policies and portfolio.

Employment type
Full-Time

Work arrangement
No