Customer Care Representative

We are looking for a charismatic, and energetic individual to join our Customer Care team.
Duties and responsibilities
To offer customer-facing, after-sales support to our customers
To monitor, schedule and follow up in house and onsite service calls between our technical team
To assist with the overall organisation of the department, answering incoming customer calls and any other general administrative and clerical duties
Skills and competencies
O-Level standard of education
Customer oriented and motivated to take charge of resolving customer issues
Strong communication skills (written and spoken) in both English and Maltese
The ability to work as a team player
Be computer literate and be proficient in Microsoft Office
Previous customer service experience will be considered an asset.
Your personal data will be, with your consent, kept on file for up to a further 6 (six) months for consideration for future employment opportunities. At the end of this period, or once you withdraw your consent, your data will be deleted or destroyed. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to our Human Resources file (electronic and paper based) and retained during your employment according to the retention periods set out in our privacy policy.

Employment type
Full-Time

Work arrangement
No