Software Business Analyst

Reports to: Finance Director
About the Role
We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over‑engineering.
Key Responsibilities
Gather, document, and validate business requirements
Translate needs into user stories, functional specs, and acceptance criteria
Facilitate workshops with internal SMEs and manage expectations across teams
Identify process improvements and automation opportunities
Support backlog creation, prioritisation, and UAT
Advise on system architecture, integrations, and data flows
Work with external dev teams to ensure delivery aligns with requirements
Produce clear documentation: process flows, diagrams, decision logs
Technical Skills
Strong understanding of software delivery (Agile or hybrid)
Office 365 user administration
Azure Entra / Active Directory familiarity
SQL Server basics (queries, data management)
Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)
What You Bring
Experience as a Business Analyst, Systems Analyst, or Solutions Analyst
Ability to work across multiple projects in a fast‑moving SME
Excellent communication and stakeholder management
Comfortable advising non‑technical SMEs and simplifying complexity
Pragmatic, organised, and confident challenging assumptions constructively
Nice to Have
SME or scale‑up experience
Knowledge of information security and data protection
Experience with Jira or Azure DevOps
Understanding of AI capabilities and how they translate into business features
What We Offer
High autonomy and influence
Opportunity to shape systems and processes
Exposure to a wide range of technologies
Supportive, collaborative environment
The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.

Employment type
Full-Time

Work arrangement
No