Front of House Manager

Front of House Manager
Moody Lagoon Restaurant · Benguela Cove Lagoon Wine Estate · Walker Bay, Hermanus
We are looking for someone to run the front of house at Moody Lagoon.
The setting is not a bad place to spend your working life. Moody Lagoon sits on the edge of the Bot River lagoon on a working wine estate, with the Atlantic on one side and the vineyards on the other. We serve around numerous covers a day, we pour our own wine, and about a quarter of what we do is events.
Here is the honest part. This job is two jobs. Half of it is service: leading a team through a busy lunch, looking after guests who have driven an hour to get here, and knowing our wines well enough to sell them properly. The other half is control: the till, the stock, the buying and the margins.
Most restaurants leave that second half to chance. We have just spent a month proving what it costs when you do. So we are looking for someone who can hold a section and read a spreadsheet, and who is not bored by either.
What You'll Be Doing
The front of house and bar team: hiring, training, rostering, developing
The guest experience, from a Tuesday lunch to a two hundred cover event
Our point of sale. Not operating it, administering it: products, categories, costs and margins
Monthly stock-takes and the variance behind them, beverage gross profit, and buying alongside our Head Chef
Our wine on the floor. Lighthouse through to the Vinothèque library bottles
What You'll Need
Three years or more running front of house somewhere busy, with real responsibility for people
Genuine comfort with numbers. You should be able to work out a gross profit and spot when a figure looks wrong. If spreadsheets put you off, this is not your job and we would rather say so now
Hands-on point of sale administration. We run iKentoo; Lightspeed, GAAP, Micros or Pilot experience transfers fine
Real wine knowledge, or a real appetite to get there fast
Your own transport. We are twenty minutes outside Hermanus and there is no bus
Who You Are
Someone who can hold a section and read a spreadsheet, and who is not bored by either
What's In It For You
A permanent role with real autonomy on an estate that is investing seriously in this restaurant
Salary is negotiable on experience
Staff meals and beverage discounts and estate discounts
Restaurant hours, which means weekends, public holidays and a busy December, and two consecutive days off a week
Location
This role is based at Moody Lagoon Restaurant, Benguela Cove Lagoon Wine Estate, Walker Bay, Hermanus.

Employment type
Full-Time

Work arrangement
No