Operations Analyst

Operations Analyst
Location: United States
Job Type: Full-Time
Work Arrangement: Remote / Hybrid
Experience Level: Entry-Level / Associate
Job Overview
We are seeking a detail-oriented Operations Analyst to support business operations, analyze performance data, and identify opportunities to improve operational efficiency. The successful candidate will work with cross-functional teams to evaluate workflows, prepare reports, monitor key performance indicators, and support data-driven business decisions.
This position is suitable for candidates with strong analytical and organizational skills who are interested in business operations, process improvement, and operational planning.
Key Responsibilities
Analyze operational data to identify trends, patterns, and improvement opportunities.
Prepare regular reports and dashboards to monitor business performance.
Track key performance indicators (KPIs) and operational metrics.
Review existing workflows and recommend process improvements.
Assist with operational planning, forecasting, and resource allocation.
Collect, organize, and validate data from multiple business systems.
Identify inefficiencies and help develop practical solutions.
Support the implementation of operational policies and procedures.
Collaborate with finance, customer service, IT, and other departments.
Monitor project timelines, deliverables, and operational milestones.
Prepare presentations and summaries for management review.
Maintain accurate operational records and documentation.
Assist with budgeting, cost tracking, and expense analysis.
Support the development of standard operating procedures (SOPs).
Investigate operational discrepancies and recommend corrective actions.
Help automate routine reporting and administrative processes.
Participate in cross-functional projects focused on efficiency and productivity.
Ensure operational activities follow internal policies and applicable requirements.
Qualifications
Bachelor's degree in Business Administration, Operations Management, Economics, Finance, Statistics, or a related field preferred.
0–2 years of experience in business operations, data analysis, administration, or a related area.
Strong analytical, critical-thinking, and problem-solving skills.
Proficiency in Microsoft Excel or similar spreadsheet tools.
Ability to organize, interpret, and present business data.
Strong attention to detail and accuracy.
Good written and verbal communication skills.
Ability to manage multiple tasks and meet deadlines.
Comfortable collaborating with teams across different departments.
Willingness to learn new business systems and analytical tools.
Must be legally authorized to work in the United States.
Preferred Qualifications
Familiarity with Power BI, Tableau, or other reporting tools.
Basic knowledge of SQL or database reporting.
Experience with ERP, CRM, or business management systems.
Understanding of process mapping and continuous improvement methods.
Familiarity with project management tools such as Jira, Asana, or Trello.
Experience preparing operational reports or performance dashboards.
Knowledge of basic budgeting and business performance analysis.

Work arrangement
Yes