Bilingual Onboarding Coordinator

About ExploreGod
ExploreGod is a Christian nonprofit dedicated to using technology to share the gospel and help people grow in their faith. We reach millions of people worldwide through digital channels, empowering them to connect with Jesus and deepen their spiritual journey.
Position Summary
The Onboarding Coordinator plays a vital role in welcoming new volunteers to ExploreGod’s online ministry. This fully remote role serves in both English and Spanish, processing applications, assessing applicants' readiness to serve as Online Missionaries, and coaching them through the online training process. The ideal candidate will excel in written communication, demonstrate strong attention to detail, and thrive when managing concurrent processes and requests.
Key Responsibilities
Review applications, corresponding with applicants and references to ensure a warm welcome to ExploreGod
Process reactivation requests from former online missionaries, guiding them through the training process
Utilize our CRM and online learning system to track application status and training progress
Engage with trainees to deepen their understanding and monitor their progress.
Review trainee’s online exercises, coaching them on how to grow in their ministry
Place graduates in a volunteer community, communicating with their new leader to ensure a smooth transition
Manage the application and training email inboxes, responding to inquiries within 1 business day
Troubleshoot basic applicant/trainee technical issues, escalating issues as needed to the tech team
Qualifications
2 years experience in administrative role
Enjoys learning and using new technologies
Strong Spanish and English written communication skills, especially through email
Proactive problem-solver and decision-maker with a detail-oriented approach to execution.
Experience working with a CRM or LMS a plus
Heart for coaching others, usually through email or Zoom calls, on effective ministry approaches
Passion for the mission of ExploreGod
Full agreement with ExploreGod’s Statement of Faith

Employment type
Full Time

Work arrangement
Yes