Junior IT Engineer

DealX is a technology and data company that builds Software-as-a-Service products for the financial market (Securitization), with customers primarily in the US.
We’re a people-first product company that believes in building empowered & autonomous product teams to deliver on our Product Vision & Strategy, with a strong culture of collaboration over and above our core values of Curiosity, Can-do, Accountability, Simplicity, Communication and Wellbeing.
Our offices are primarily in Mauritius & South Africa, although we do have team members in the US, UK and New Zealand as well.
Whilst we started in 2006 as a single company, in 2021 we separated the Consulting (StructureIt) part of the business from the Product (DealX) part of the business. Our shared services group "Enablement" remains employed by StructureIt and provides services to both businesses.
In 2021, Morningstar Credit invested in DealX as part of the reorganisation, and in 2023, we launched a collaborative new product. The platform is powered by DealX Tech & Data and marketed as Morningstar Credit Analytics, a well-known and trusted brand in the US market. We are proud to say that as of March 2025, DealX is wholly owned by Morningstar Credit, with the data exclusively provided by our Mauritius team, and we have tremendous ambition to bring deeper and wider value to the market through additional tech and data products.
We’re looking for dynamic Junior IT Engineer to join our mission!
Learn more about us here:
About DealX
Employee Value Proposition
Employee Handbook
Marketing page for our products - https://credit.morningstar.com/
Main focus of the role
We are looking for a talented Junior IT engineer to join the team at our St Pierre office.
The role involves maintaining the onsite and cloud hosted IT infrastructure across multiple geographic regions. You'll be working within the IT Ops team and based out of our St Pierre office.
What you’ll do
Maintain security, backup, and redundancy strategies
Proactively ensure the highest levels of systems and infrastructure availability
Installing, configuring, testing and maintaining operating systems, application software and system management tools
Managing and monitoring all installed systems and infrastructure
Define, develop and execute DR tests
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
To fly in your role, you’ll need
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Hands-on experience with Windows/Linux/Mac OS environments
Knowledge of best practice regarding overall domain security
Must have a strong understanding of current technology
Some experience with Microsoft Intune
Excellent problem-solving and communication skills
Nice to Have
Proven experience as IT Technician or relevant position
Exposure to setting up and maintaining DNS
Knowledge of setting up and maintaining policies in Azure
Setting up and executing DR tests
Experience with Palo Alto Firewalls
Exposure to with S2S VPN connectivity
What’s in it for you?
Our internal employee handbook, including details about our benefits, is published publicly - so feel free to read through it there, or look at the highlights below
Working
Hybrid working environment - Work From Home or Office (with Friday office lunch)
First Day Starting Kit
Yours to own:
Money towards keyboard of your choice
Headset
Laptop Riser
Mouse
Company owned take home set up:
High-spec laptop
27" Screen
24" Screen
Insurance - fully paid on top of, not out of your salary
Medical Aid
Life Insurance
Learning
Learning Budget - Books or Courses - you choose how to use it
Culture
Employee-first culture that encourages work/life balance
Everyone has a voice, regardless of title
Psychological safety
Annual company outings
Leave
22 days paid annual leave
Paid Maternity, Paternity, Study & Moving leave
Long-Term Loyalty Benefits
2 years - monthly budget towards a cell phone contract OR petrol card
5 years - 3 additional days annual leave
7 years - A family weekend away
10 years - 3 month paid sabbatical

Employment type
Full-Time

Work arrangement
No