Housekeeping Attendant

Location: Hakuba
Contract term: Seasonal/Full time
Period: December 2026 - March 2027
Work hours: Average of 40 hours per week
THE ROLE OVERVIEW
We are seeking experienced Housekeeping Staff to join our team across diverse HHG properties situated within Happo One Resort. As a crucial member of our Housekeeping team, you will actively contribute to delivering outstanding guest service, upholding cleanliness and order, and ensuring an enjoyable stay for our patrons. The ideal candidate will exhibit effective communication, an inviting and approachable attitude, and the capacity to excel in a fast-paced environment.
HOUSEKEEPING STAFF DUTIES
Room Maintenance: Thoroughly clean and maintain guest rooms, ensuring they are inviting and well-prepared. Restock amenities and essentials for guest comfort.
Hygiene Standards: Adhere to stringent cleanliness and sanitation practices to create a safe and healthy environment. Follow established protocols for handling and disposing of waste.
Linen Care: Handle and replace linens, ensuring they are clean and properly arranged. Coordinate with laundry services to maintain a steady supply of fresh linens.
Guest Service Excellence: Provide friendly and attentive service to guests, addressing their needs courteously. Engage with patrons to understand their preferences and ensure a comfortable stay.
Organizational Skills: Maintain orderly storage areas for cleaning supplies and equipment. Efficiently manage inventory to ensure availability of necessary items.
Cleanliness and hygiene: Understand proper sanitation practices in a bar environment, including maintaining a clean and organized bar area, sanitizing utensils, and following health and safety regulations.
Teamwork: collaborate effectively with other staff members, such as servers, kitchen staff, and management, to ensure smooth operations and exceptional customer experiences.
WHAT YOU NEED
Legal right to live and work in Japan (typically via a Working Holiday Visa)
Previous experience in housekeeping preferred
Excellent interpersonal and communication skills
Willingness to work flexible hours, evenings, mornings, weekends, and holidays, as per the requirements of the establishment
Ability to handle a fast-paced and dynamic work environment and to stand for long periods, lift heavy objects (such linen and furniture), and handle the physical demands of the job
Strong work ethic and a team first mentality
English fluency; Japanese a bonus
Driving license and International Driving Permit preferred
Ability to commit until March 31, 2027
WHAT WE WOULD LIKE YOU TO BE LIKE
You are reliable, respectful, and professional in attitude and appearance
You enjoy working in a team and adapt easily to new environments
You are solution-focused and calm under pressure
You love nature, snow, and creating great guest experiences
WHAT WE CAN DO FOR YOU
Competitive hourly rate
Subsidized Accommodation
Discounts at all HHG restaurants and bars
Potential for longer-term or returning opportunities
HOUSEKEEPING STAFF SHIFTS
Housekeeping staff are expected to work up to 40 hours per week in flexible shifts over five or six days. Shifts will be predominantly scheduled for mornings and early afternoons.
ACCOMMODATION
HHG provides staff accommodation in central Hakuba (mainly in Happo Village, Wadano, and Kamishiro). Options include shared or private rooms depending on your role.

Employment type
Part-Time

Work arrangement
No