AI Engagement Manager

AI Engagement Manager
About Intelmatix
Intelmatix is a deep-tech artificial intelligence (AI) company established in July 2021 by a group of MIT scientists. We are on a mission to transform enterprises into cognitive organizations by embedding AI agents, advanced analytics, and Decision Intelligence into core business decision-making.
Our AI-powered platforms and custom solutions enable organizations to make smarter, faster, and more reliable decisions, driving measurable impact across strategy, operations, and performance management.
Role Overview
The AI Engagement Manager plays a critical role in bridging enterprise clients, AI solutions, and delivery teams, ensuring successful execution of AI-powered engagements from pre-sales through delivery and value realization.
This role combines client-facing leadership, AI solution scoping, and delivery management, and is ideal for a candidate who thrives in complex environments where AI, strategy, and execution intersect. The AI Engagement Manager works closely with Sales, Product, AI/ML, and Engineering teams to ensure Intelmatix’s AI solutions deliver measurable business outcomes for enterprise and government clients.
Key Responsibilities
AI Sales Support & Solution Scoping
Support the Sales team in scoping, structuring, and proposing AI-driven solutions, including decision intelligence platforms, AI agents, and advanced analytics use cases
Participate in client presentations, workshops, and proposal development, articulating AI value propositions clearly to both technical and non-technical stakeholders
Assist in defining solution architecture, delivery approach, and project plans aligned with client objectives
Identify up-sell and cross-sell opportunities related to AI capabilities, platform extensions, or additional use cases, and communicate these to Sales and Business Development teams
AI Engagement Delivery & Client Management
Manage end-to-end delivery of AI solution engagements, ensuring scope, timelines, quality, and outcomes are met
Act as a trusted client-facing lead, building confidence and credibility around AI adoption, delivery progress, and results
Navigate complex stakeholder environments, resolving challenges and maintaining momentum in high-impact AI programs
Ensure alignment between client expectations and internal AI, Product, and Engineering teams
Capacity Planning & Operational Support
Support resource and capacity planning, including hiring and allocation plans, to meet live and forecasted AI project demands
Coordinate across multiple concurrent AI engagements, ensuring efficient use of technical and delivery resources
Contribute to improving delivery frameworks, engagement models, and best practices for AI projects
Strategic & Cross-Functional Contribution
Participate in marketing and thought leadership initiatives, including events, case studies, and AI-focused content creation
Support broader company strategic initiatives, such as planning, budgeting, and growth initiatives
Collaborate with Product and AI teams to act as the voice of the customer, feeding real-world insights into AI product evolution and roadmap decisions
Contribute to company-building efforts, helping scale Intelmatix’s AI delivery capability and culture
Qualifications & Experience
Bachelor’s degree in Computer Science, Engineering, Business, or a related field
4-6 years of experience in client engagement, project management, or delivery roles, preferably involving AI, enterprise software, or advanced analytics
Experience in B2B and B2G environments, managing complex, high-value engagements
Strong understanding of AI technologies, data-driven systems, or decision intelligence applications
Experience in strategy consulting firms (e.g. MBB or equivalent) is a strong plus
PMP or equivalent project management certification is a plus
Skills & Competencies
Excellent project and engagement management skills, with experience in Agile or similar methodologies
Strong ability to articulate AI solutions and project concepts to diverse audiences, including executives, managers, end-users, and technical teams
Proven ability to manage multiple complex projects simultaneously, typically valued at $1M+ each
Highly resourceful, hands-on, and comfortable operating in a fast-growing AI startup environment
Strong problem-solving toolkit and ability to work independently and collaboratively
Exceptional communication, interpersonal, and stakeholder management skills
Ability to quickly understand new AI technologies and products and apply them effectively in delivery contexts
High levels of resilience, professionalism, and client trust-building ability
Strong reporting and documentation skills, including executive-level project reporting
Proficiency in Microsoft Office (Word, PowerPoint, Excel)
Fluency in English and Arabic (reading, writing, speaking)

Employment type
Full-Time

Work arrangement
No