Enterprise Systems Administrator

Expectation and Condition of Employment
Howard Payne University, a church-related institution affiliated with the Baptist General Convention of Texas, seeks to employ evangelical Christians who are dedicated to teaching and service as they model the principles of the Christian faith and the University’s sincere religious beliefs.
Howard Payne University (hereafter, University) is committed to the integration of learning and Christian faith in the pursuit of truth. Employees are expected to embrace the Christian Mission Statement and Core Values of the University and must support the University’s affirmation of traditional Christian and Baptist beliefs by leading lives of service through active involvement in Christian activities both on campus and through a local church.
Mission Statement
Howard Payne University is a Christ-centered academic community dedicated to excellence by developing and equipping the whole person for intellectual inquiry, personal and professional integrity, and service to God and humanity.
Core Values of Howard Payne University
We believe and affirm that the University as an institution and each individual called to serve the Lord at Howard
Payne should strive to demonstrate a commitment to these five Core Values:
Centered on Christ (cf. Col. 3:17, Matt. 7:24)
Focused on Community (cf. Eph. 4:4-6, 1 Pet. 3:8)
Called to Service (cf. Mark 10:45, Phil. 2:3-5)
Committed to Excellence (cf. Gen. 1:31, 1 Cor. 9:24)
Dedicated to Stewardship (cf. Gen. 2:15, 1 Pet. 4:10)
As a condition of employment, employees agree to be paid by Direct Deposit. Applicants offered contingent employment based on the University obtaining a clean background check agree the contingent offer of employment may be revoked based on the information obtained in the background check.
If offered employment, your acceptance will indicate that you have read and agree to the Expectations and Conditions above.
Application Procedure
To be considered for this position, please submit the following:
a letter of application addressing in detail how you meet the position requirements
a resume or CV (curriculum vitae)
unofficial transcripts, and
a completed HPU Employment Application
Job Summary
The Enterprise Systems Administrator is responsible for the administration, support, configuration, security, and continual improvement of the University's Ellucian Colleague ERP system and related enterprise applications. This position partners with campus departments to support business processes, user adoption, training, reporting, and system enhancements.
Essential Duties and Responsibilities
Responsible for administration, configuration, implementation, enhancement, and support of the University's ERP and enterprise application environment
Responsible for daily functionality, user support, user training, and product documentation
Coordinate user testing and validation activities related to system upgrades, patches, enhancements, and business process changes
Determine the feasibility of user requests based on existing technical systems and data structures. Assess the impacts of system modifications on relevant processes or applications
Maintain routine data imports, exports, and system interfaces. Work with vendors and IT staff to support enterprise application integrations
Create, maintain, and support operational reports and reporting processes that assist campus departments in meeting business needs
Analyze and research system and application issues independently and work with consultants, vendors, and other IT staff members to resolve technical issues
Serve as primary administrator for assigned Ellucian Colleague modules and related application
Serve as a trusted partner to campus departments by providing responsive support, guidance, and training related to enterprise systems and business processes. Develop end-user documentation and training resources
Create and maintain user accounts, providing access to enterprise applications, system resources, and security roles while adhering to the principle of least privilege
Maintain security for assigned applications and assist with institutional data integrity, retention, and compliance efforts
Maintain a list of system issues; determine solutions and an acceptable schedule for resolution. Communicate resolution plans to interested stakeholders and ensure an open line of communication between end users and IT Services
Collaborate with other IT employees to develop and implement security and compliance-related procedures and controls. Recommend revisions as necessary to ensure compliance with changing regulations and technology in areas of responsibility
Coordinate testing and deployment of Colleague releases, patches, and upgrades. Periodically assist with testing of system disaster recovery plans and procedures
Apply listening skills, work under pressure, address conflict, solve problems, and make sound judgments
Stay informed of industry trends and all applicable technologies, including security issues
Maintain a positive working relationship with faculty, staff, students, and vendors. Work directly with Ellucian support and third-party vendors to resolve application issues
Work cooperatively with other IT staff members and perform other duties as assigned by the AVP for IT
Supervisory Responsibilities
This job has no supervisory responsibilities for other employees.
Required Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Modeling Christian Faith - Must be committed to modeling the Christian faith. Displays a proven record of modeling the Christian faith in business operations, management roles, customer service functions, and interactions with others. Is committed to continuing to model Christian faith in a manner consistent with the University’s Mission Statement and Core Values
Analytical - Synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures
Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well problem solving as part of a group, uses reason even when dealing with emotional topics
Project Management - Develops effective project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities effectively
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
Customer Service – Manages difficult or emotional situations effectively, solicits feedback to improve service, responds to requests for service and assistance promptly and effectively, meets the commitments they make to others
Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates effective group presentation skills, participates actively in meetings
Written Communication - Writes clearly and informatively, edits their work for correct spelling and grammar, varies their writing style as needed, presents numerical data effectively, is able to read and interpret written information effectively
Teamwork - Balances the needs of the team and individual responsibilities effectively, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts the success of the team above their own interests, is able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed
Change Management – Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance effectively; prepares and supports those affected by change; monitors transition and evaluates results
Business Acumen – Understands business implications of decisions; Aligns work with strategic goals
Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies effective feedback to improve performance, and monitors their own work to ensure quality
Ethics - Treats everyone with respect; keeps commitments; inspires others to trust him or her; works with integrity and ethically; upholds the University's Mission Statement and Core Values
University Support – Follows policies and procedures consistently; completes administrative tasks correctly and on time; supports the University’s Mission Statement and Core Values; benefits the University through external community and professional activities; supports affirmative action and respects diversity
Judgment - Displays willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in the decision-making process, makes timely decisions
Planning/Organizing - Prioritizes and plans work activities effectively, uses ti

Employment type
Full-Time

Work arrangement
No