Central Dispatcher/Customer Service Kelowna

Mario's Towing is growing and we are looking to add to our towing family in Kelowna!
We're currently looking for a Fulltime Central Dispatcher to join our team.
Responsibilities:
Answering phones, emails
Working directly with customers to book tows
Working directly with drivers in all locations, giving call information and clearing
Maintaining Customer Service with Team Members and Customer's
Requirements:
Vehicle knowledge an asset.
Must have computer skills
Able to work under busy conditions
Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
Able to work without supervision.
Able to work within a team environment
Strong Multitasker and Positive Attitude
Strong Organizing Skill
Job Duties:
Answer incoming customer inquiries
Offer support and solutions to customers in accordance with the company's customer service policies
Wage: $21-$23.00 per hour
Benefits:
Casual dress
Dental care
Extended health care
Paid time off
RRSP match
Vision care
Extended Health Benefits after 3 months.
Schedule:
8 hour shift
Day shift
Afternoon shift
Holidays
Weekend availability
Language:
English

Employment type
Full-Time

Work arrangement
No