Landscape Account Manager

Job Title: Landscape Account Manager
Overview
We are seeking a detail-oriented and client-focused Landscape Account Manager to oversee and grow a portfolio of landscape maintenance and enhancement accounts. This role serves as the primary point of contact for clients, ensuring high-quality service delivery, strong relationships, and profitable account management.
Key Responsibilities
Manage a portfolio of commercial and/or residential landscape accounts
Serve as the main point of contact for clients, handling requests, concerns, and service reviews
Conduct regular site inspections to ensure quality standards are met
Develop and present enhancement proposals (plantings, irrigation upgrades, seasonal color, etc.)
Coordinate with field crews to ensure work is completed efficiently and to specification
Monitor budgets, track costs, and ensure profitability of assigned accounts
Schedule services and manage timelines for maintenance and special projects
Ensure compliance with safety standards and company policies
Build long-term client relationships and identify opportunities for account growth
Qualifications
2–5+ years of experience in landscape management, horticulture, or a related field
Strong knowledge of plants, irrigation systems, and landscape maintenance practices
Excellent communication and customer service skills
Ability to manage multiple accounts and priorities effectively
Proficiency with scheduling and/or CRM software (preferred)
Valid driver’s license and clean driving record
Skills & Competencies
Relationship management and client retention
Problem-solving and decision-making
Time management and organization
Sales and upselling ability
Team coordination and leadership
Working Conditions
Combination of office and outdoor work environments
May require occasional early mornings or extended hours depending on season

Employment type
Full-Time

Work arrangement
No