Senior Manager, Ad Operations

SoundCloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time.
SoundCloud is seeking a Senior Manager, Ad Operations to join our Revenue Operations organization, reporting to the VP, Revenue Partnerships. This role will support the day-to-day operational execution, reporting, and performance of our global advertising business, ensuring our ad stack, inventory, sales channels, and partner configurations are operating effectively and delivering against revenue goals and commercial commitments.
The ideal candidate brings strong technical troubleshooting and analytical skills, with experience operating across multiple advertising sales and monetization channels, including programmatic. They are highly organized, able to work independently, and comfortable managing stakeholders across internal teams and external partners. They should also bring an architectural mindset, with the ability to evaluate complex ad-serving systems, identify structural challenges, and recommend scalable solutions.
Key Responsibilities:
Manage day-to-day Google Ad Manager (GAM) operations, platform configuration, governance, and overall ad health
Support and troubleshoot advertising across multiple sales and monetization channels, including direct, programmatic, reseller, and partner-driven demand
Manage inventory health, forecasting, availability, utilization, delivery, and partner configurations through reporting against budgets, forecasts, commitments, and business goals to identify risks, opportunities, and actionable insights
Partner closely with Product & Engineering on ad development, technical integrations, troubleshooting, and platform improvements
Coordinate across Sales, Programmatic, Data, and Finance to maintain visibility into performance, risks, priorities, and business needs
Support Sales and external partners on technically complex advertising solutions, configurations, and delivery requirements
Maintain strong operational documentation, QA standards, and structured workflows
Experience and Background:
5+ years of experience in Ad Operations, Revenue Operations, Ad Technology, Ad Development, or digital advertising
Deep hands-on experience with GAM and complex advertising environments across display, video, and audio
Experience operating across multiple advertising sales and monetization channels, including direct, programmatic, SSPs, resellers, demand partners, and other partner-led models
Strong technical and analytical skills, with the ability to troubleshoot complex advertising systems and translate performance data into actionable insights
Ability to assess complex ad-serving architecture, identify configuration or workflow challenges, and design scalable operational solutions
Strong working knowledge of Excel, Looker, and BigQuery
Familiarity with AI-powered tools, automation, and emerging ad technology, with an understanding of how they can improve reporting, troubleshooting, optimization, and operational efficiency
Strong cross-functional communication and stakeholder management skills, including experience partnering with Sales and external advertising partners on technical requirements and operational execution
Highly organized, with experience using JIRA, Linear, or similar ticketing systems and maintaining clear operational documentation
The salary range for this role is $110,000 - $130,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!
About us:
We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities
Benefits:
Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
Robust 401k program
Employee Equity Plan
Generous professional development allowance