Healthcare Specialist

Role Description
Support secure, reliable software and technology operations through automation, service engineering, or security analysis. Partner with development, infrastructure, and security teams to improve delivery, maintain availability, and manage operational risks within the assigned remit.
Key Responsibilities
Monitor systems and investigate alerts, incidents, and performance issues.
Automate routine tasks and improve operational workflows.
Maintain configurations, access controls, and technical documentation.
Coordinate changes, patches, and remediation through established procedures.
Analyze incident causes and implement preventive improvements.
Develop dashboards, alerts, and reports that support timely decisions.
Collaborate across teams to address vulnerabilities, reliability gaps, and delivery constraints.
Maintain operating procedures, escalation paths, and recovery documentation.
Participate in incident response, maintenance windows, or on-call support as required.
Follow secure information handling and privileged access practices.
Role-Specific Responsibilities
DevOps Engineer: Build and maintain CI/CD pipelines, automate infrastructure provisioning, manage deployment configurations, and improve release consistency and rollback capabilities.
Site Reliability Engineer: Define and monitor service-level indicators and objectives, reduce operational toil, improve capacity and resilience, and use error budgets to inform reliability priorities.
Cybersecurity Analyst: Analyze security alerts and logs, investigate suspicious activity, support vulnerability management, and coordinate containment and remediation within authorized procedures.
Qualifications
Relevant experience in DevOps, site reliability engineering, cybersecurity, systems administration, or a related field.
Understanding of operating systems, networking, identity management, and security fundamentals.
Strong analytical, troubleshooting, and problem-solving skills.
Familiarity with monitoring, logging, version control, and incident management tools.
Scripting or programming skills appropriate to the role.
Ability to communicate technical findings and maintain clear documentation.
Sound judgment when handling production access and sensitive information.
A degree or diploma in computer science, information technology, engineering, or a related field, or equivalent practical experience.
DevOps Engineer: Experience with CI/CD, infrastructure as code, cloud platforms, and containers.
Site Reliability Engineer: Strong software engineering skills and experience with production services, distributed systems, observability, and reliability practices.
Cybersecurity Analyst: Knowledge of security monitoring, incident triage, common attack techniques, and vulnerability assessment.
Preferred Qualifications
Experience with cloud or hybrid environments and orchestration platforms.
Familiarity with configuration hardening, secrets management, and least-privilege access.
Experience conducting recovery exercises or incident reviews.
Relevant cloud, security, networking, or platform certifications.
DevOps Engineer: Exposure to automated testing and software supply chain controls.
Site Reliability Engineer: Experience with load testing, fault tolerance, and performance engineering.
Cybersecurity Analyst: Experience with SIEM platforms, endpoint detection tools, and threat intelligence.
Scope by Role
DevOps Engineer: Focuses on infrastructure automation and dependable software delivery.
Site Reliability Engineer: Applies software engineering to service reliability, scalability, and operational efficiency.
Cybersecurity Analyst: Focuses on detecting, investigating, and responding to security threats and supporting risk reduction.

Work arrangement
No