Sales And Service Engineer

Company Description
TVS Mobility Private Limited has been a trusted leader in the construction and material handling equipment industry since 1992. Offering a vast inventory that includes high-end brands such as ESCORTS, PALFINGER, and DOOSAN, the company ensures superior productivity and reliability for customers. With over 30 years of experience, TVS Mobility delivers top-quality equipment alongside expert service, making it the preferred choice for businesses seeking dependable machines. Our mission is to simplify challenges and enhance performance and productivity across industrial sectors through a comprehensive range of construction and material handling solutions. The company's operations are supported by a knowledgeable team and a commitment to fostering infrastructure development.
Role Description
This is a full-time, on-site role for a Sales and Service Engineer based in Ernakulam. The role involves providing technical support, conducting maintenance and repair activities, and delivering field service to ensure the optimal performance of equipment. Key responsibilities include troubleshooting and resolving technical issues, maintaining customer relationships through clear and effective communication, and supporting sales initiatives by demonstrating equipment functionality to customers and providing after-sales service.
Qualifications
Experience in Troubleshooting and Maintenance & Repair of construction and material handling equipment.
Proficiency in Field Service implementation and Technical Support for clients.
Strong Communication skills for interacting with customers and team members effectively.
Ability to analyze technical concerns and deliver appropriate solutions.
Experience in the construction or material handling industry is an advantage.
Degree or diploma in Mechanical or Electrical Engineering or related technical discipline is preferred.
Problem-solving skills and the ability to adapt to a fast-paced, on-site working environment.

Work arrangement
No