Academic Counselor

Company Description UNIVO Educations is an education services organization focused on supporting learners through high-quality academic programs and guidance. The company collaborates with universities and educational institutions to enhance access to learning and improve student success. UNIVO Educations emphasizes learner-centric support, academic excellence, and practical outcomes for students. Team members work in a dynamic environment that values professionalism, integrity, and continuous improvement. The organization offers opportunities to contribute directly to student growth and educational advancement.
Role Description This is a full-time, on-site Academic Counselor role based in Noida. The Academic Counselor will guide prospective and current students on suitable academic programs, admission processes, and educational pathways. Daily responsibilities include meeting or calling students, understanding their educational background and goals, providing academic and career guidance, and helping them make informed decisions about courses and institutions. The role involves maintaining accurate student records, following up on inquiries, conducting orientation or information sessions, and coordinating with internal teams to ensure a smooth student experience. The Academic Counselor will also support outreach activities, respond to student queries promptly, and adhere to organizational policies and service standards.
Qualifications
Strong student counseling and academic advising skills, with the ability to understand individual learner needs and goals.
Career counseling and education-related knowledge to guide students on program selection and future opportunities.
Excellent communication skills, including active listening, clear explanation of options, and professional interaction with diverse student populations.
Bachelor’s degree in Education, Psychology, Counseling, Management, or a related field; advanced qualifications or certifications in counseling are an advantage.
Prior experience in academic counseling, admissions, student support, or education services is preferred.
Strong organizational and time-management abilities, with attention to detail and accurate documentation.
Comfort with using digital tools, CRM or student management systems, and common office software.
Ability to work collaboratively with colleagues, handle multiple student cases, and maintain confidentiality and ethical standards.

Work arrangement
No