Handy Person

The Handyperson supports the operation of the hotel by performing general maintenance and repair tasks, maintaining hotel facilities and grounds, responding to maintenance requests, and ensuring compliance with quality, safety, and environmental standards. The role contributes to an exceptional guest experience by proactively identifying and resolving maintenance issues and working collaboratively with all departments.
Experience in general building maintenance, repairs, or a similar maintenance role
Practical skills in painting, basic repairs, and maintenance of facilities and equipment
Understanding of workplace health and safety practices and safe use of chemicals and equipment
Ability to troubleshoot and resolve maintenance issues with minimal supervision
Strong customer service focus with the ability to support positive guest experiences
Good communication and teamwork skills
Ability to prioritize tasks, manage competing demands, and work in a fast-paced environment
Basic computer literacy and ability to use maintenance management systems
Flexibility to respond to operational requirements and emergency situations as required
Carry out repairs and maintenance work to approved standards and safe work practices
Perform regular inspections of hotel facilities, rooms, and public areas to identify maintenance requirements
Complete preventive and corrective maintenance tasks, including general non-trade repairs and painting work
Maintain and update maintenance requests through the M1 maintenance system and ensure timely completion of work orders
Prioritize maintenance activities based on operational and guest needs
Support quality assurance initiatives, including room inspections and rectification of identified defects
Maintain hotel pool facilities, including cleaning, chemical testing, and routine maintenance
Respond promptly to guest maintenance concerns and contribute to minimizing guest complaints
Follow workplace health and safety procedures, chemical handling requirements, and emergency response protocols
Work collaboratively with team members and other departments to achieve hotel operational goals
Support Hilton's sustainability and community engagement initiatives

Work arrangement
No