Laundry Maintenance Manager

As a Laundry Maintenance Manager, you will lead the maintenance team responsible for keeping commercial laundry equipment, systems, and facility operations running safely and efficiently. This hands-on leadership role combines technical expertise, preventive maintenance, project management, budgeting, procurement, and Team Member development.
In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.
What You'll Do as a Laundry Maintenance Manager:
Manage the maintenance department budget by tracking expenses and overseeing proactive procurement.
Manage the procurement, inventory, and maintenance of tools, equipment, parts, and materials.
Lead and coordinate engineering projects, preventive maintenance, repairs, and daily maintenance operations.
Develop and maintain departmental schedules to support continuous laundry operations.
Lead the maintenance team through clear expectations, accountability, training, and performance management.
Lead the Laundry Safety Committee and promote a strong culture of workplace safety.
Maintain and troubleshoot commercial laundry equipment, including Milnor and Chicago equipment, automated rail systems, pneumatics, and logic controls.
Troubleshoot and maintain steam, pneumatic, hydraulic, plumbing, electrical, mechanical, and low-voltage systems within a commercial laundry environment.
Inspect equipment and facility systems to identify potential issues, safety hazards, and opportunities for proactive repairs.
Use HotSOS and other technology to document work orders, inspections, repairs, and maintenance activities.
Read and interpret blueprints, technical data, schematics, and Operations & Maintenance (O&M) manuals.
Communicate professionally with Team Members, leadership, vendors, and other departments through radios, phones, email, and in person.
Perform general custodial and maintenance duties as needed to support laundry operations.
Perform additional duties as assigned by resort operations leadership.
What You Will Bring as a Laundry Maintenance Manager:
Minimum of 3 years of leadership experience in a commercial laundry environment.
Strong knowledge of commercial laundry equipment, including Milnor and Chicago equipment, automated rail systems, pneumatics, steam, hydraulic, electrical, and mechanical systems.
High school diploma required; Associate's or Bachelor's degree in a maintenance-related field preferred.
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve mechanical, electrical, plumbing, refrigeration, and equipment-related issues.
Ability to read and interpret blueprints, technical data, schematics, and O&M manuals.
Strong organizational, communication, and leadership skills with the ability to manage multiple priorities and meet deadlines.
Minimum of 1 year of computer experience with the ability to use HotSOS and other maintenance technology.
OSHA Safety Certification preferred.
Valid driver's license required.
Trade certifications or licenses in refrigeration, plumbing, electrical, or another major trade preferred.
Requirements:
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to safely work on ladders, scaffolds, lifts, and in confined or tight spaces.
Ability to work independently with minimal supervision while maintaining high standards of safety and quality.
Must be energetic, self-motivated, detail-oriented, and able to work effectively under pressure.
Strong communication and interpersonal skills with the ability to build positive relationships with Team Members, leadership, customers, and vendors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
Must uphold Westgate Resorts' standards of professionalism, safety, integrity, and exceptional guest service.

Employment type
Full-time

Work arrangement
No