Parts Interpreter/Internal Sales

You will play an important role in supporting customers and driving branch sales through:
Managing inbound phone sales enquiries and processing customer orders
Identifying and interpreting automotive and auto electrical parts requirements
Providing accurate pricing, product information and availability advice
Assisting customers at the trade counter
Building strong customer relationships and supporting repeat business
Following up quotations and sales opportunities
Processing invoices, credits and returns (RMAs)
Working closely with the team to achieve branch sales targets
To be successful in this role, you will have:
Experience in parts interpreting, internal sales, phone sales or customer service
Strong communication and relationship-building skills
Good computer skills and experience using sales or inventory systems
Excellent attention to detail and accuracy
A proactive, customer-focused attitude
The ability to manage multiple priorities in a fast-paced environment
Highly Regarded
Automotive, auto electrical, truck or industrial parts experience
Knowledge of alternators, starters, batteries, lighting or related products
Warehousing or inventory experience
Forklift licence (or willingness to obtain)

Employment type
Full-time

Work arrangement
No