Key Account Manager – Chain Pharmacy

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
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Account Management
Own end-to-end relationship with assigned Chain Pharmacy accounts (National / Regional chains)
Develop and execute Joint Business Plans (JBPs) with key customers
Negotiate annual commercial terms including margins, listing fees, trade spends, and promotional investments
Drive assortment expansion and new product listings
Sales & Business Delivery
Deliver monthly, quarterly, and annual sales targets
Monitor sell-in vs sell-out performance and optimize replenishment
Drive secondary growth through promotions, activations, and visibility
Ensure strong in-store execution and planogram compliance
Trade Marketing & Execution
Plan and execute customer-specific promotions and campaigns
Ensure implementation of visibility assets and in-store branding
Track ROI of trade investments and promotional spends
Collaborate with marketing on launch calendars and category initiatives
Financial Management
Manage account P&L and trade spend budgets
Control claims, deductions, and reconciliation with finance
Ensure profitability and working capital efficiency
Cross-functional Coordination
Work with supply chain for forecasting and availability
Align with marketing for campaign execution
Coordinate with trade marketing teams for in-store excellence
Data & Insights
Analyse sales data, shopper trends, and category performance
Provide actionable insights to improve share and shelf presence
Prepare business reviews and management reports
Key Skills & Competencies
Strong negotiation and commercial acumen
Account P&L management capability
Analytical and data-driven decision making
Relationship management with large retail chains
Execution excellence and field orientation
Cross-functional collaboration
Strategic thinking with operational rigor
Qualifications & Experience
Graduate / MBA preferred
5–10 years’ experience in FMCG sales
Minimum 3–5 years in Modern Trade / Key Account Management
Experience handling national or regional retail chains
Strong understanding of trade marketing and retail operations