Forward-Deployed AI Engineer

Why Choose Bottomline?
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Job Description: Forward-Deployed AI Engineer
Location
India (Pune / Bangalore / Remote India)
Reports To
Snr. Director of AI and Data, Enterprise Data Services (UK)
Level
Individual Contributor (3-4 years experience)
Team
Enterprise Data Services — AI Engineering
Contract
Permanent, Full-Time
HRFs
BTF27272, BTF27273
About the Team
Enterprise Data Services (EDS) is Bottomline's AI Engineering function. We don't build AI as a side tool — we build AI-native solutions where intelligence IS the product. Our platform runs on Snowflake, and we use Snowflake's native AI capabilities (Cortex AI, Cortex Agents, Cortex Search, Cortex Analyst, ML Functions) to solve business problems directly in the data platform, no external ML infrastructure, no separate serving layer, no handoffs between teams.
We currently ship: churn prediction agents, contract intelligence, partner reporting automation, a governance control plane, and much more. Everything runs in Snowflake. Everything is versioned, tested, and production-governed.
The Role
We're looking for an Forward-Deployed AI Engineer (FDE) who can take a business problem and solve it natively in Snowflake — from feature engineering through model training to deployment as a live service. This is not a platform-building role. You won't be designing schemas or managing pipelines. You'll be the person who turns business questions into working AI solutions that run in production.
What You Will Do
Take business problems (e.g. churn risk, propensity to buy, anomaly detection, document intelligence) and design AI solutions using Snowflake-native capabilities
Build and evaluate ML models using Snowflake ML Functions, Snowpark ML, and Cortex AI
Design and implement Cortex Agents that combine structured data queries with unstructured document intelligence
Create evaluation frameworks (golden datasets, LLM-as-judge, human review loops) to prove solutions meet success metrics
Work with Cortex Analyst semantic views to enable natural language access to business data
Build Cortex Search services over unstructured documents (contracts, support tickets, product docs etc.)
Collaborate with AI and Data Engineers who handles platform infrastructure, you focus on the science, they